RoadRunner reviews

3.5

69% would recommend to a friend

(326 total reviews)
avatar

Graham Rihn

78% approve of CEO

62% positive business outlook

RoadRunner has an employee rating of 3.5 out of 5 stars, based on 326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RoadRunner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

326 reviews
1.0
May 15, 2018

Don't work here as a BDR.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much. Used to be a fun place to work. It's not anymore. Only perk are the other BDRs are super cool. Made some good friends. Not many people are happy here anymore.

Cons

Not a fun place to work. Pay is low. Much lower then they tell you is possible during interview. Even for top performers. Commission structure is a joke. Management is a joke and changes policies, expectations, and software daily with no heads up. They wing everything. Management makes promises that they have no intention of keeping.

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RoadRunner Response
6y
Thank you for taking the time to leave feedback on your experience at RoadRunner. We consider all recommendations and feedback we receive. We strive to create a positive, energetic, encouraging office environment, where all employees are comfortable, motivated, and inspired to professionally grow and develop. RoadRunner strives to provide all employees with lucrative goals tied to promotions that are clearly defined throughout the hiring process. In addition, AS OF JANUARY 1, 2020, Sales Leadership has implemented a New Tiered Compensation Structure by bumping the entire sales floor's base salary. In addition, commission structures now directly align to market placement and meeting booked. As a result, BDR's are now in complete control of their financial success through true uncapped commissions. We thank you for your time spent with RoadRunner and we wish the best in your next role. Sincerely, RoadRunner Recycling
1.0
Aug 12, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits aren't shabby.

Cons

This company is a data collection company disguised as a company "looking to recycle and find the greener good" or some bs like that. This job will put you through 9 weeks of training in which one of the three trainers are good. The other two women lack any skills in training or leadership. You have about a 50% chance of making it past training. The company then incentivizes you to obtain company's waste invoices through cold calling. When you actually get a company to give one up, you then have to get it approved to earn commissions, and that happens sparcely. They tell you it's about gaining new customers and make you feel like you'll be doing some good in he world but they have no incentive to get anyone to start recycling and no incentive to gain customers. It's all about data collection. The sales coaches are mainly fresh-out-of-college kids that have little to no experience in sales. They do pretty much nothing but kind of babysit you all day but most of them don't actually care what you're doing. The company promises to buy new customers out of their current waste contracts and most of the time, they don't. New customers get stuck paying 2 companies because RR won't pay off the old contract. The company is ran by a guy and a group of his college buddys and aren't the least bit qualified for any of their positions. The worst part of the company is the head honcho of inside sales who is basically a phantom. He's never working, never actually helps anyone and gets paid more than anyone else in inside sales. Run from this job!!

1.0
Aug 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Work from home, travel expenses, healthcare and 401k, decent base salary, you think you are selling something meaningful.....

Cons

Unrealistic expectations, tons of drama in HQ which results in little to no support, lots of turn over of employees and customers, you can work your life away and it's not enough. I documented all of my work and efforts to succeed and still no help or improvement on the inside. Such a disruption to my life.

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RoadRunner Response
6y
Thank you for sharing feedback about your experience at RoadRunner Recycling. Letting go of an employee is never something we want to do. Our training and development programs are in place to help our employees succeed, but this role is not for everyone. We thank you for your time spent with RoadRunner and we wish the best in your next role. Sincerely, RoadRunner Recycling
Viewing 10 - 12 of 326 Reviews

Glassdoor has 329 RoadRunner reviews submitted anonymously by RoadRunner employees. Read employee reviews and ratings on Glassdoor to decide if RoadRunner is right for you.