RoadRunner reviews

3.4

69% would recommend to a friend

(326 total reviews)
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Graham Rihn

71% approve of CEO

58% positive business outlook

RoadRunner has an employee rating of 3.4 out of 5 stars, based on 326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RoadRunner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

326 reviews
3.0
Sep 15, 2020

Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice people and culture there

Cons

may or may not go well

avatar
RoadRunner Response
5y
Thank you for taking the time to leave feedback on your experience at RoadRunner. We greatly appreciate it. Wishing you all the best! Sincerely, RoadRunner Recycling
3.0
May 8, 2020

Great Concept, But Needs Much More Time to Grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was initially going to give a much more negative review, but looking back, it honestly wasn't quite as bad as the sum of its faults. It is a great place for new college graduates to get their feet wet (more on that later) when it comes to sales and phone work in general. The co-workers tend to be very friendly and as a result, the teams tend to share a special bond. The sales coaches are very helpful. They keep things fun with corn hole games, trivia, awards, free lunches, the famous "3:30 fist pound," and other such activities. Especially fun was RoadRunner Day, a day when the company rewards its employees with a fun night of golfing and socializing. I especially loved that the company had a strong sense of keeping work life and home life separate.

Cons

I've been around the block a few times. I was a bit older than the usual demographic which, as I said, tends to be mostly fresh college graduates. When you hire mostly green, inexperienced people, there tends to be a reason for it, and one that is less than pleasant. The reason, I discovered, is that people who are new to this industry have no idea what a good paycheck looks like. They hear "commission" and get dollar signs for eyes, yet the commission was the most abysmal I've ever seen. You had to put in lots of strenuous work to close a deal, and then you hoped and prayed it was approved, which often it wasn't. Even the folks who were making top dollar and considered to be above the rest really weren't pulling in nearly as much money as I have at past jobs. Knowing all of this was not great for motivation, at least not for me. And those fun things I mentioned in my pros? I will list them as cons as well. I now know what red flags to watch out for when it comes to a company distracting its naive employees from the fact that their compensation is not that great. I don't need hit a gong and receive applause when my deal is approved, or hit a noise-making button when I set a meeting. I don't need my ego stroked, just a fair commission check that is realistically attainable and isn't spun to me in a deceptive way during my interview. While all of these things things may seem innocuous, I have come to see them as distractors from an uncomfortable truth. Also, when you hire mostly people in their early twenties, you inevitably draw in lots of immature people. Rub someone the wrong way and the work environment can become downright toxic. Add to that the fact that the "Entitlement Committee" as I call them constantly shove one political philosophy down everyone's throats (basically socialism) any chance they get, making for a very tiresome and eye-rolling day at times. Despite all of my complaints, it is not a bad place to work, especially if you are young; but I wouldn't plan on being employed with RoadRunner for more than two years at most, unless you have your eyes set on a sales coach position or other team lead. RoadRunner will probably be a great place to work someday, but that is far down the line.

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RoadRunner Response
6y
Thank you for taking the time to leave feedback on your experience at RoadRunner. We consider all recommendations and feedback we receive. We strive to create a positive, energetic, encouraging office environment, where all employees are comfortable, motivated, and inspired to professionally grow and develop. RoadRunner strives to provide all employees with lucrative goals tied to promotions that are clearly defined throughout the hiring process. Our training and development programs are in place to help our employees succeed, but this role is not for everyone. We thank you for your time spent with RoadRunner and we wish the best in your next role. Sincerely, RoadRunner Recycling
4.0
Jan 28, 2019

Great company, bdr job not as glamorous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who work in this office are awesome! I loved the environment and positive attitude of mostly every one there. It is truly a great company and I miss working there daily. Upper management truly listens and makes you feel important. The ceo and cfo knew my name, and would talk to me every time I saw them. You won’t have that at most companies. No work place is perfect, and there are definitely things that need worked on, but for a young company they have tackled a lot of the issues most people complain about here. The BDR job is not glamorous by any means. It takes a lot of hard work and luck. The people that do well put in a lot of effort and it didn’t go unnoticed. The bdr job just wasn’t for me. If I would have started in another department, I would’ve stayed at Roadrunner for a long time.

Cons

No work life balance. Parking/commuting can get really expensive. All of the sales coaches had different rules/exceptions for their teams which made it unfair to a lot of the BDRS. Commission structure needs worked on

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RoadRunner Response
7y
Thank you for sharing feedback about your experience at RoadRunner. We are sorry to hear that the Business Development Representative role was not for you. We wish you would have brought this to our attention for consideration. We pride ourselves in supporting team members who believe their skillset would be a better fit in a different department within the organization. This month alone, multiple team members have switched roles and transitioned into different departments at RoadRunner. If you have interest in speaking with us in more detail about your experience please reach out to feedback@roadrunnerwm.com. If we do not get a chance to speak, we wish you the best of luck in your next role. Sincerely, RoadRunner Recycling
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Glassdoor has 329 RoadRunner reviews submitted anonymously by RoadRunner employees. Read employee reviews and ratings on Glassdoor to decide if RoadRunner is right for you.