Rocket reviews

3.4

52% would recommend to a friend

(5,628 total reviews)
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Varun Krishna

65% approve of CEO

48% positive business outlook

Rocket has an employee rating of 3.4 out of 5 stars, based on 5,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Sep 9, 2018
Recommend
CEO approval
Business Outlook

Pros

This section would have been filled with pros a year ago, but now there aren't many. I would say they still pay above market for some roles in the company. They have good benefits for the most part, but their 401K match is a joke and caps out at $2,500 a year.

Cons

Where do start... The people sitting to the left and right of me have both been fired in the last 6 months - and these were GREAT people and GOOD employees. Employees are dropping like flies, and unless you play politics and brown nose with leadership (district 12), you're chances of survival are slim at this point. Automation is out to get any of the remaining survivors and it's only a matter of time before it takes over completely and there's another huge overhaul in the underwriting division. Clearly the change in senior leadership has played a massive part, and is now a bunch of number crunchers and penny pinchers. The "free" snack bins are never full anymore, they've done away with half the slushie machines in the buildings, and our bathroom looks like a football stadium's, we've had urinals that have been out of order for the past THREE MONTHS! Leadership over the past year has given pay cuts to underwriters, taken away flexible scheduling and now are taking away work from home privileges. I'm baffled at why the company is taking away all the great perks it once offered? I'm sure senior leadership has found some way to profit from bringing its employees back to the office. Maybe QL will get some type of tax break for doing this, or maybe they can lease out retail space for higher amounts due to everyone coming back to the office. The only thing that's clear at this point is that the new leadership ijust cares about profits and doesn't care about its employees. Employee mindsets are now, "just gunna ride it out until I'm fired or can find another job." To my fellow team members out there - "Happy Hunger Games, and may the odds be ever in your favor!"

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Rocket Response
7y
Thank you for your honesty and constructive feedback. We understand where you are coming from and think it would be helpful to discuss further. Please reach out to us at Lisa@quickenloans.com.
1.0
Feb 17, 2022

Truly the Most Toxic Place to Work

Recommend
CEO approval
Business Outlook

Pros

They offer good health/dental insurance

Cons

If you value having a personal life or any form of work/life balance, do NOT work here. You will work MINIMUM 60 hours a week, including weekends. Directors will text you every Saturday and Sunday and pressure you to work. The money is not as great as they advertise unless you are above goal (fortunately I was at or above goal every month), but if you don't hit goal your pay is terrible since the job is mostly commission and the salary is terrible. Directors gaslight you when you express concerns saying things like "it used to be worse" and "if you care about succeeding and hitting goal you'll do whatever it takes to do so". I could go on and on about the toxicity in this place. It will suck all the joy you have out of your life because all you will do is work. You will be cold calling all day and the company calls the same customers minimum 4 times a day. It is truly terrible.

1.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Training, culture, atmosphere. Everyone I have interacted with has been amazing.

Cons

company is overextended. Too much human capital. built a huge workforce during covid, once production slows down they will surely be unable to sustain. Expect a lot of RM employees in the UIA lines.

Viewing 28 - 30 of 5,628 Reviews

Glassdoor has 6,520 Rocket reviews submitted anonymously by Rocket employees. Read employee reviews and ratings on Glassdoor to decide if Rocket is right for you.