Rocket reviews

3.4

52% would recommend to a friend

(5,628 total reviews)
avatar

Varun Krishna

65% approve of CEO

48% positive business outlook

Rocket has an employee rating of 3.4 out of 5 stars, based on 5,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
4.0
Mar 14, 2009
Recommend
CEO approval
Business Outlook

Pros

It's one of the few places in the profession where the salary is strong, and the Directors are constantly pushing the bankers to do better. Quicken Loans promotes a positive and open forum for their workers, and make sure they do everything they can to take good care of people.

Cons

The hours can be difficult if you let them. It's hard to balance life and work in any job, but the demands at Quicken have been in excess more than a few times. Bankers get into "robot" mood where they just drill in and work no stop. Management loves it, but it is unhealthy for the banker, the loved ones, and more important their job preformance.

5.0
Feb 3, 2009
Recommend
CEO approval
Business Outlook

Pros

bankers are treated as a commodity. while the rest of the market was firing quicken just froze hiring and increased our pay for the work that we did to keep retention high. there is a ton of bonuses and benefits they are offered to us constantly. there is so much follow up training and information that is available. the coaching that you recieve is second to none. my regional vice president alone has over 200 bankers under his watch, and he has never missed a birthday for me or my kids with some form of acknowledgement or card or gift card or something. Maybe he remembers my wife's name and my kid's names because he writes them down or maybe his memory is so great that out of 200 people that he manages he can remember my family... but either way the point i am sure he is trying to make, made... he cares. that is the best thing about the company. everyone cares about each other.

Cons

the market changes without notice and that makes doing business tougher sometimes then others, but for the truely focused it is really not that big a deal.

1.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

I'm sorry, I can't think of anything off hand. However, if you drink the Kool-aid and go along with their "culture", then you may find success. In sales, you'll work over 12 hour days at least 5 days a week and be paid below the industry average per deal. You "may" make more on average only because you'll be working much harder and longer than anyone else within the industry. $24k/y is your base pay in sales and production goals dictate your monthly bonus. Most are making 45k or less after 2 years with a few exceptions.

Cons

Making everyone happy within a business will never be possible. However, continuously trying to get more work from less people at any cost is not the way you succeed. The company is no longer about "culture" as they claim. It's about the bottom line and you are a disposable asset. Regardless of production, the number of hours you'll be required to work is ridiculous. This goes for all sales and operations unless you're paid hourly. If you're paid hourly, expect to do the work of a 12 hour day in 8. Many other cons, but no space for them. Sorry.

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