Rocket reviews

3.4

53% would recommend to a friend

(5,631 total reviews)
avatar

Varun Krishna

64% approve of CEO

48% positive business outlook

Rocket has an employee rating of 3.4 out of 5 stars, based on 5,631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rocket employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Dec 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Health benefits & PTO are great Office spaces are nice Potential to be great again in the future

Cons

Dan's stroke, Jay taking over, and going public have sent the company into a tailspin. The "Do The Right Thing" culture and the integrity that culture created have been replaced with a "Do Anything You Can to Make Profit" toxic culture. The segmentation of business functions into different companies has caused years of disruption and confusion over who is supposed to be doing what, and what roles entail. This creates opportunity for leadership to constantly tell people they aren't doing enough, then using that as an excuse for poor performance reviews, demotions, low/no bonus, even getting fired. Working there creates a cloud of doom over your head and an unbelievable amount of unnecessary stress. It's very sad because I established a strong career there and had years of amazing experience, learning, collaboration and development. After 8 years, I started getting bullied and harrassed and gaslit by someone senior in a new role and his assistant who truthfully had no place whatsoever in those roles (hiring/promoting favorites or hiring managers not knowing what skills and experience are needed for a role). Unfortunately my boss didn't have my back and I withstood a several month long nightmare until *guess what* - those two people were reassigned because they weren't performing. Overall the place is a mess and it's clear senior leadership doesn't really know how they want to structure things or transform into a company that does more than mortgages. It is going to take several years for the dust to settle yet they try to make everything happen immediately resulting in sloppy work and burned out team members. I finally decided to quit and take a personal sabbatical to recover from what that place did to my mental health. I am still saddened at how this place has changed. Just a few years ago I would have written a 5 star review. I hope they can get it back on the rails. For now, it's a disaster.

2.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits Paid Training and Certification

Cons

Not upfront in recruitment process about workload/income generated Less than 15% of bankers in my region are meeting/exceeding goal Told that there isn't a work/life balance, just LIFE and that you should pick up hours on the weekend or stay into the evening to try and hit goal (OT rate is only $5 an hour--it is half time, not time and a half)

2.0
Nov 1, 2022

Stay Away

Recommend
CEO approval
Business Outlook

Pros

Health insurance is great and my direct team members are wonderful to work with. Access to the city and free parking on weekends is a major bonus that would keep me here longer if it wasn't for the cons.

Cons

A lot has happened here in the past year that have been frustrating. It's no secret the mortgage industry is struggling, but the way the company handled reducing the workforce was disheartening. It was secretive and felt like they had something to hide. In addition to the reduced workforce, leadership has not addressed concerns about where the company is headed. Leadership keeps changing its word so it feels like we are constantly lied to. Another issue is compensation. We constantly say that we are a tech company, but we aren't paid like it and leadership uses inflation as an excuse to not give raises.

Viewing 148 - 150 of 5,631 Reviews

Glassdoor has 6,524 Rocket reviews submitted anonymously by Rocket employees. Read employee reviews and ratings on Glassdoor to decide if Rocket is right for you.