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      Ross Stores

      Engaged Employer

      Ross Stores reviews

      3.2

      51% would recommend to a friend

      (11,203 total reviews)
      avatar

      Jim Conroy

      62% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      2.9

      Senior management

      Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      1.0
      Jan 5, 2012

      Overworked and under appreciated

      Merchandise processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a good part time job or a job to get if you dont need much money. And there is always opportunity to work overtime if you need more hours.

      Cons

      The managers dont respect employees they treat you like the job is your life and nothin else should matter to you.

      2.0
      Dec 30, 2011

      Without a manager that enjoys belittling his employees it would be a pleasant place to work.

      Retail associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees turn into a second family and show support and encouragement due to the absence of manager support.

      Cons

      I cannot speak for other Ross Stores but my manager makes it dreadful to go to work, his moods change rapidly and you never know when he will lash out and attempt to hurt your feelings for any given reason.

      1.0
      Dec 30, 2011

      Extremely dissatisfied

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The 20% discount every associate receives is one of the only two positives I've found with working at Ross. The other is having some halfway decent coworkers.

      Cons

      The place is just like high school all over again. Management is incompetent, arrogant, and overly demanding. They micromanage like you wouldn't believe. I am receiving anywhere from 4 to 12 hours a week, despite my only availability restriction being that I cannot work past 10:20pm due to bus schedules. After informing management that I was interested in the stock lead position, they placed someone who hadn't even been in the stock room as the new lead. They have no concept of their associates having a home life outside of the store and have even told other associates "Don't make plans for after you get off, because we might need you to stay." If you're asked to stay late or come in on your day off and you're unable to, they retaliate and take away your hours. This past week, I had ten hours. Next week, I have eight. How is this a living wage?

      Viewing 11041 - 11043 of 11,203 Reviews
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      Glassdoor has 11,728 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.