Ross Stores reviews

3.2

51% would recommend to a friend

(11,203 total reviews)
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Jim Conroy

62% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Dec 26, 2011
Recommend
CEO approval
Business Outlook

Pros

20% discount - and ZD leadership

Cons

This company is a sweat shop - after two plus years with the company it's evident they will continue to overworked their employees without a clear direction. Bottom line is profit for shareholders, disregarding the fair treatment of their employees. Every week the message to stores is to control payroll, when stores are understaffed and receiving an increasing amount of merchandise. We all feel the pressure without any TRUE support from Corporate. Let's make the CEO richer while exploiting the minimum wage employes - capitalism at its best to say the least! Don't work here - find another opportunity with another company, or better yet consider start your own business.

3.0
Dec 20, 2011
Recommend
CEO approval
Business Outlook

Pros

--20% discount effective immediately upon employment, 40% discount on certain "double discount" days that occur a few times a year. --Management is willing to work with your schedule and has no problem granting requested days off if advanced notice is given. --The work-life balance is excellent for most retail associates, which gives them time to work outside jobs, attend school, or be with their families. --Looks good on a resume for other retail positions. --The store is closed on major holidays.

Cons

--Unless a rare full-time position is available, ALL associates start out part-time. This means that you can work anywhere from 8-25 hours, with 18 being the average. Also, the average hourly wage for associates is about $7.50/hr. This is okay if you are a college student or a housewife who doesn't really need a job, but if you have to solely support yourself and your child(ren), this job alone won't be enough. --The work is hectic. The store is often completely destroyed, and only 3-4 associates are left at the end of the day to clean up the mess. --Home office is cheap in terms of payroll. Managers are made to function with the least number of staff members as possible. Because the registers are the main priority, this often results in floor staff having to double as cashiers--which in turn leads to them not finishing their assigned department. However, if management attempts to help out on the floor or assist associates in need, they are berrated by their superiors for not "supervising" enough. --Improper training. New associates are often thrown into a disaster-ridden department and told to "recover", but they don't know what that means. As a result, they spend their entire shift detailing one small section rather than focusing on the overall neatness of their area. --Low expections in terms of punctuality and attendance.

2.0
Dec 11, 2011
Recommend
CEO approval
Business Outlook

Pros

Salary Company Programs Perks Worklife Balance

Cons

Store Managers need HR Training

Viewing 11044 - 11046 of 11,203 Reviews

Glassdoor has 11,728 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.