Royal Automotive reviews

We really want to make sure that our employees have a good family life/work balance but as you cited, when our culture is to always put the customer first, often times longer hours are needed. Your feedback about 5 day work weeks is very important and while we have this schedule set up (always closed on sundays and you get one day off Monday-Friday), we find that it can be hard to miss a day if you have appointments coming in on your scheduled day off. Some great news is that we are currently in the process of trying to figure out a pay plan that would work for having part time sales consultants. Before offering this option, we want to make sure that financially it is going to be equitable for both the employee and the business. Thank you for your comments - great feedback!!

Royal defines good performance as how many customers we keep, not how much money we make. It is very easy to find a different organization that is "Profit and Performance above everything," but our experiences have taught us that Tucson is too small to have the type of staff that is comprised of sales sharks. The long term goal of Royal is to consistently deliver superior service to one customer at a time so that long term there is more referral and repeat business.