Rula reviews

4.2

87% would recommend to a friend

(308 total reviews)
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Josh Bruno

86% approve of CEO

86% positive business outlook

Rula has an employee rating of 4.2 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Rula employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

308 reviews
2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Strongly connected with the mission. Fully remote.

Cons

For those reading these reviews deciding whether to work here as a FT employee, you need to completely disregard all reviews left by therapists and NPs. They are contractors/partners and that network is kept completely separate from employees. They are a type of customer of Rula and there are entire Success teams catering to them to ensure that those therapists/NPs rate Rula highly. The feedback showing here on GD is combining contractors/partners and employees to equal overall ratings which means contractors are vastly over inflating the number. If you average only the employee ratings (aka those who actually work for the company), Rula would likely rate sub-3 stars overall with a dismal recommendation for the CEO. It wouldn’t have even gotten a second look from me had that been made clear. I’ll echo the concerns of other reviewers and reiterate that this organization has fallen off a cliff over the past year and a half. They’ve already said all of it better than I could have.

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Rula Response
2w
Thank you for taking the time to share your feedback. At Rula, we strive to provide a positive environment for all employees and we take your comments seriously. Your input is valuable to us as we continue to improve.
1.0
Sep 3, 2025

Frustrating

Recommend
CEO approval
Business Outlook

Pros

finds some referrals for therapy

Cons

Makes too many changes when it is working fine and expects the I9 Contractor therapist to implement without getting reimbursed for their time while the salaried employees. Pay is poor/ lower compared. Customer support sucks, I am leaving the place

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Rula Response
10mo
We are truly sorry to hear about your less than satisfactory experience at Rula. Your feedback is important to us, and we take your concerns seriously. We would like to address these issues and make things right. If you are open to it, we would appreciate the opportunity to connect with you directly to learn more about what you experienced and discuss any additional steps we can take to address the situation. Please feel free to reach out to us at feedback@rula.com Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience with us.
3.0
May 22, 2025
Recommend
CEO approval
Business Outlook

Pros

-hourly wage -work from home -flexible schedule -complete autonomy -truly the most awesome clients I've ever worked with in my 20+ year career

Cons

-no health insurance -At first it was so easy to get new clients. I'd open 1-2 spots in my schedule and they'd be filled in 24-48 hours. Now, I've had 10+ open spots in my schedule and I haven't had a new client in over 8 weeks. Worst of all, when I asked why, I got a generic response about opening additional availability and "ideal" timeslots to open, but no real explanation why it's gone from feast to famine seemingly overnight.

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Rula Response
1y
Thank you for taking the time to share feedback. We are continually growing our client base and look forward to matching you with more clients that meet your desired preferences. If you have not already, we encourage you to work with your Provider Success Associate to help build your caseload as they can provide support. If you run into any issues contacting your Provider Success Associate, please email feedback@rula.com
Viewing 31 - 33 of 308 Reviews

Glassdoor has 575 Rula reviews submitted anonymously by Rula employees. Read employee reviews and ratings on Glassdoor to decide if Rula is right for you.