Runzheimer reviews

Runzheimer immediately implemented their "culture" and their silo processes on their new purchase. From the beginning, there was a stifling inertia of "status quo" present at almost every level within the organization. You had to drink the corporate Kool-Aid and play along to stay employed.....which is true anywhere you are employed these days. We were a very profitable company when purchased by Runzheimer and were a profitable product line for the first handful of years under Runzheimer's product umbrella, but then the wheels fell off for multiple reasons beyond the Cleveland offices control. First off, the company hierarchy continuously reorganized in the 9 years Runzheimer owned the product line. There was constant flow of new corporate VIP's in charge of our product line every 10-20 months. Most had little to no idea what we did or how to market us. By the time you'd get the new VIP on board with understanding our product line they would be gone in a corporate restructuring or left the company altogether. In addition, the corporate sales team in charge of selling our product had an incredible turnover rate, was usually inadequately trained in regards to our product line, and was only able to sell the product line in very anemic amounts. All of that was not entirely the sales teams fault as they were given extremely large territories / client lists to cover. Lastly, there was little to no significant IT improvements made to the product line in the 9 years I was there. The technology side of the product was extremely out of date....antiquated at best. Corporate IT rarely listened to or had the time made available to address the needs for system updates. We were at a constant competitive disadvantage as a result. Overall, there was seemingly little to no accountability within the organization about the failure of senior leadership and sales teams in regards to the product lines' steady decline and final demise. When the end finally came it was hastily announced via a company wide conference call. The product termination at the client level was extremely amateurish and left many customers of longstanding in the lurch with minimal notification in the middle of their respective busiest seasons.

Haha. I am going to agree with the employee asking for the Collectivo coffee back ;) To the employee down below that was disappointed they don't get a Christmas bonus or the red carpet rolled out for them, it's unfortunate that you can't appreciate the transformation that has occurred in the past year! Definitely reach out to anyone in our management team to talk about your internal process frustrations and not being recognized enough frustrations. I've never had an issue voicing my opinion in person as opposed to online. It usually gets heard better anyway in that fashion.