Does Rural Metro pay their employees well?

According to anonymously submitted Glassdoor reviews, Rural Metro employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Rural Metro. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rural Metro?

34% of Rural Metro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rural Metro 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Rural Metro?

Paramedic (30) , EMT (14) , EMT-Basic (13) , EMT-B (11) , Dispatcher (7) , Firefighter/EMT (6) , Firefighter/Paramedic (5) , Advanced EMT (3) , Emergency Medical Technician (3) , AEMT (2) , Administrative (2) , Advanced Emergency Medical Technician (2) , Customer Service Representative (2) , Engineer (2) , Executive Assistant (2)

What are the pros of working at Rural Metro according to real employee reviews?

"Good people to work with." ((in 17 reviews)); "They have pretty good benefits" ((in 6 reviews)); "Great coworkers and great experience" ((in 4 reviews)); "Advancement opportunities." ((in 3 reviews))

What are the cons of working at Rural Metro according to real employee reviews?

"Poor management, sudden/frequent lay" ((in 32 reviews)); "Pay is low in San Diego" ((in 20 reviews)); "Upper management often unavailable or unapproachable when needed." ((in 7 reviews)); "Supervisors were clearly out to get people." ((in 4 reviews)); "To many inexpericened people with no training." ((in 4 reviews))

What are employees saying about Rural Metro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rural Metro layoffs and their outlook for job security at Rural Metro in 2026.

What are the top reviewed Rural Metro locations?

Scottsdale , Mesa , Knoxville , San Diego , Buffalo , Indianapolis , Milpitas , Orlando , Louisville , Columbus , Youngstown , San Jose , Arvada , Bushnell , Channahon , Syracuse , Phoenix , Santa Clara , Birmingham , Tempe , Aurora , Sulphur , Everett , Poplar Bluff , Cobleskill , Rochester , Tucson , Yuma , Omaha , Bowling Green

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Rural Metro

Rural Metro reviews

2.6

34% would recommend to a friend

(54 total reviews)

Mike Ragone

23% approve of CEO

25% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.5

Career opportunities

2.4

Work/Life balance

2.3

Culture & values

2.3

Compensation and benefits

2.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

54 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Aug 13, 2015

Bad management

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Management usually leaves you alone and depending on your hours you won't have much interactions. Is great for adrenaline and a sense of purpose.

Cons

Management makes poor choices and does not thoroughly investigate allegations. The pay isn't very good and insurance options are horrible.

3.0

Jul 2, 2015

EMT

Emergency medical technician

Recommend

CEO approval

Business Outlook

Pros

Offers part-time position. Opportunity to gain EMS experience.

Cons

Below average pay for position.

1.0

Jul 1, 2015

EMT-B at Rural/Metro

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good field experience, however this job is definitely just a good first stepping stone. Don't try and make a career out of being an IFT EMT-B.

Cons

-Management and HR need some serious lessons in running a company that doesn't drive away new employees a month after they start. -General pay should be higher for the amount of stuff we have to deal with on the job -Equipment is outdated.

Viewing 37 - 39 of 54 Reviews

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Jobs at Rural Metro

911 Dispatch Associate

Customer Service Representative

Scheduling Coordinator

Firefighter - Paramedic