Does Rural Metro pay their employees well?

According to anonymously submitted Glassdoor reviews, Rural Metro employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Rural Metro. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rural Metro?

34% of Rural Metro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rural Metro 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Rural Metro?

Paramedic (30) , EMT (14) , EMT-Basic (13) , EMT-B (11) , Dispatcher (7) , Firefighter/EMT (6) , Firefighter/Paramedic (5) , Advanced EMT (3) , Emergency Medical Technician (3) , AEMT (2) , Administrative (2) , Advanced Emergency Medical Technician (2) , Customer Service Representative (2) , Engineer (2) , Executive Assistant (2)

What are the pros of working at Rural Metro according to real employee reviews?

"Good people to work with." ((in 17 reviews)); "They have pretty good benefits" ((in 6 reviews)); "Great coworkers and great experience" ((in 4 reviews)); "Advancement opportunities." ((in 3 reviews))

What are the cons of working at Rural Metro according to real employee reviews?

"Poor management, sudden/frequent lay" ((in 32 reviews)); "Pay is low in San Diego" ((in 20 reviews)); "Upper management often unavailable or unapproachable when needed." ((in 7 reviews)); "Supervisors were clearly out to get people." ((in 4 reviews)); "To many inexpericened people with no training." ((in 4 reviews))

What are employees saying about Rural Metro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rural Metro layoffs and their outlook for job security at Rural Metro in 2026.

What are the top reviewed Rural Metro locations?

Scottsdale , Mesa , Knoxville , San Diego , Buffalo , Indianapolis , Milpitas , Orlando , Louisville , Columbus , Youngstown , San Jose , Arvada , Bushnell , Channahon , Syracuse , Phoenix , Santa Clara , Birmingham , Tempe , Aurora , Sulphur , Everett , Poplar Bluff , Cobleskill , Rochester , Tucson , Yuma , Omaha , Bowling Green

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Rural Metro

Rural Metro reviews

2.6

34% would recommend to a friend

(54 total reviews)

Mike Ragone

23% approve of CEO

25% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.5

Career opportunities

2.4

Work/Life balance

2.3

Culture & values

2.3

Compensation and benefits

2.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

54 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jun 25, 2015

Knox Metro

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of good field experience

Cons

Disorganized, union that doesn't benefit employees, non-competitive pay

1.0

May 7, 2015

Critical Care Tech

Critial care tech (emt-b)

Recommend

CEO approval

Business Outlook

Pros

If you're interested in medicine it's a great way to start. Flexible schedule See interesting stuff

Cons

Management has no sense of professionalism Cliquey Low pay, long hours easy to hit professional growth ceiling

3.0

Mar 9, 2015

Good as a stepping stone to other jobs

Emt-basic

Recommend

CEO approval

Business Outlook

Pros

It's better than flipping burgers. If you're lucky, there's downtime in between calls. Getting time off wasn't too bad, usually people are willing to trade shifts with you. They start you out slow with mainly transfers between hospitals or drop offs at home, so you get to learn the software and the area, before moving you to 911 calls. Wide availability of training so you're always up to speed (if you put in the time to go to class).

Cons

Low pay, poor communication, unrealistic goals set by management, and constant (unwarranted) backlash from the community. There is little love between EMS and fire, making collaboration on calls difficult.

Viewing 40 - 42 of 54 Reviews

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Jobs at Rural Metro

911 Dispatch Associate

Customer Service Representative

Industrial Firefighter/EMT