Does Rural Metro pay their employees well?

According to anonymously submitted Glassdoor reviews, Rural Metro employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Rural Metro. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rural Metro?

34% of Rural Metro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rural Metro 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Rural Metro?

Paramedic (30) , EMT (14) , EMT-Basic (13) , EMT-B (11) , Dispatcher (7) , Firefighter/EMT (6) , Firefighter/Paramedic (5) , Advanced EMT (3) , Emergency Medical Technician (3) , AEMT (2) , Administrative (2) , Advanced Emergency Medical Technician (2) , Customer Service Representative (2) , Engineer (2) , Executive Assistant (2)

What are the pros of working at Rural Metro according to real employee reviews?

"Good people in certain levels of leadership." ((in 15 reviews)); "They have pretty good benefits" ((in 7 reviews)); "Great coworkers and great experience" ((in 4 reviews)); "Advancement opportunities." ((in 3 reviews))

What are the cons of working at Rural Metro according to real employee reviews?

"Poor management, sudden/frequent lay" ((in 33 reviews)); "Upper management often unavailable or unapproachable when needed." ((in 6 reviews)); "To many inexpericened people with no training." ((in 4 reviews)); "The managment and company could care less about there employees." ((in 4 reviews)); "Long hours And sometimes there is not many calls" ((in 4 reviews))

What are employees saying about Rural Metro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rural Metro layoffs and their outlook for job security at Rural Metro in 2026.

What are the top reviewed Rural Metro locations?

Scottsdale , Mesa , Knoxville , San Diego , Buffalo , Indianapolis , Milpitas , Orlando , Louisville , Columbus , Youngstown , San Jose , Arvada , Bushnell , Channahon , Syracuse , Phoenix , Santa Clara , Birmingham , Tempe , Aurora , Sulphur , Everett , Poplar Bluff , Cobleskill , Rochester , Tucson , Yuma , Omaha , Bowling Green

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Rural Metro

Rural Metro reviews

2.6

34% would recommend to a friend

(204 total reviews)

Mike Ragone

23% approve of CEO

25% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.5

Career opportunities

2.4

Work/Life balance

2.3

Culture & values

2.3

Compensation and benefits

2.0

Senior management

Rural Metro has an employee rating of 2.6 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rural Metro employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

204 reviews

2.0

Jul 11, 2014

Confused Organization

Vice president

Recommend

CEO approval

Business Outlook

Pros

True EMS professionals get into this job to serve the community. This company give you that opportunity.

Cons

Finance driven. More concerned with making numbers than providing exceptional service or an employer of choice environment

5.0

Jul 11, 2014

Ambulance Professionals

Emt-b

Recommend

CEO approval

Business Outlook

Pros

This company has really excelled in building quality teams to provide ALS and BLS patient care needs in many American cities. Teamwork, community involvement, value driven patient care, partners in excellence with hospitals, fire, police and other networks of providers all have become Rural Metro strongpoints!

Cons

Often, large staffing needs can put many employees in positions of not getting their voices heard. These larger ambulance companies have big footprints in communities and provide employment opportunities to many, but the problems often seen in larger companies are not exempt in Rural Metro's families.

4.0

Jul 7, 2014

Gained a lot of experience.

Paramedic

Recommend

CEO approval

Business Outlook

Pros

National company with national resources. New trucks and equipment and supportive leadership. Pay is well above average for most EMS companies, including those they are also national.

Cons

Being a large company, although leadership is supportive, employees, particularly those on the front line (EMTs and Paramedics on trucks) tend to get lost in the business of other responsibilities.

Viewing 169 - 171 of 204 Reviews

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Jobs at Rural Metro

Scheduling Coordinator