Does Rural Metro pay their employees well?

According to anonymously submitted Glassdoor reviews, Rural Metro employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Rural Metro. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rural Metro?

34% of Rural Metro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rural Metro 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Rural Metro?

Paramedic (30) , EMT (14) , EMT-Basic (13) , EMT-B (11) , Dispatcher (7) , Firefighter/EMT (6) , Firefighter/Paramedic (5) , Advanced EMT (3) , Emergency Medical Technician (3) , AEMT (2) , Administrative (2) , Advanced Emergency Medical Technician (2) , Customer Service Representative (2) , Engineer (2) , Executive Assistant (2)

What are the pros of working at Rural Metro according to real employee reviews?

"Good people in certain levels of leadership." ((in 15 reviews)); "They have pretty good benefits" ((in 7 reviews)); "Great coworkers and great experience" ((in 4 reviews)); "Advancement opportunities." ((in 3 reviews))

What are the cons of working at Rural Metro according to real employee reviews?

"Poor management, sudden/frequent lay" ((in 33 reviews)); "Upper management often unavailable or unapproachable when needed." ((in 6 reviews)); "To many inexpericened people with no training." ((in 4 reviews)); "The managment and company could care less about there employees." ((in 4 reviews)); "Long hours And sometimes there is not many calls" ((in 4 reviews))

What are employees saying about Rural Metro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rural Metro layoffs and their outlook for job security at Rural Metro in 2026.

What are the top reviewed Rural Metro locations?

Scottsdale , Mesa , Knoxville , San Diego , Buffalo , Indianapolis , Milpitas , Orlando , Louisville , Columbus , Youngstown , San Jose , Arvada , Bushnell , Channahon , Syracuse , Phoenix , Santa Clara , Birmingham , Tempe , Aurora , Sulphur , Everett , Poplar Bluff , Cobleskill , Rochester , Tucson , Yuma , Omaha , Bowling Green

Skip to content Skip to footer

Notifications

Rural Metro

Rural Metro reviews

2.6

34% would recommend to a friend

(204 total reviews)

Mike Ragone

23% approve of CEO

25% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.5

Career opportunities

2.4

Work/Life balance

2.3

Culture & values

2.3

Compensation and benefits

2.0

Senior management

Rural Metro has an employee rating of 2.6 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rural Metro employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

204 reviews

1.0

Jun 30, 2014

Horrible Management, and needs respect their clients and employees.

Post biller/accounts representative

Recommend

CEO approval

Business Outlook

Pros

Helping people, providing a health related service.

Cons

Company is shady and not trustworthy at all. They treat their employees like they are not human, but robots. Management, at least in their Syracuse (488 W. Onondaga Office) have no clue of the human condition, and need better social skills.

2.0

Jun 28, 2014

multi year manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

helping people, decent compensation for management staff

Cons

long shift, 24 hour availability, no teamwork

2.0

Jun 13, 2014

Over worked and unappreciated.

Human resource

Recommend

CEO approval

Business Outlook

Pros

The EMS industry is a great place to be if you work for the right people and have the right people in lower levels of management. R/M lacks the right people and/or atmosphere.

Cons

The employees are not motivated and disrespectful of the management staff. Middle level management flaws and lack of training accompanied by low level of compensation and benefits.

Viewing 172 - 174 of 204 Reviews

Top companies for "Compensation and Benefits" near you

Humana

3.7★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

CommonSpirit Health

3.5★Compensation & Benefits

Jobs at Rural Metro

911 Dispatch Associate

Customer Service Representative

Industrial Firefighter/EMT