Rural Metro reviews

2.6

34% would recommend to a friend

(204 total reviews)
avatar

Mike Ragone

23% approve of CEO

25% positive business outlook

Rural Metro has an employee rating of 2.6 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rural Metro employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

204 reviews
1.0
Jul 2, 2013

Wouldn't wish this job on my worst enemy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

EMS is a family and a corporation can't take that away, though they try.

Cons

Terrible benefits, low wages, poor management, awful business practices.

2.0
May 3, 2013

Could be better...

Recommend
CEO approval
Business Outlook

Pros

If you are looking to go fire and you live in San Diego, then working with RM will give you the experience needed to go that route. Working for RM for a period of time is a "highly desirable" quality for SDFD. With RM having the San Diego 911 contract, you get to run 911 calls. This is not necessarily true for other ambulance service companies in the area.

Cons

Cons...dealing with dispatch, 90% of your shifts will be over 12 hours...some 13, some 14. You may not get a lunch break. I would say more than 50% of the time you will not get a lunch break. There is a union, but this is the Con section. They dont do much to help you. There are no accolades for doing the right thing for your patient out in the field. If you want to go the extra mile for someone and stand up for them because they cant stand up for themselves, well, you are kind of on your own for that one. Please dont let that stop you though. Back to dispatch. Way too much power. They play favorites. They will put you on a late call 15 min before you are supposed to clear for the night. They will try and run you all day and then put you on a lunch break 10 hours into your day. They have a nice little break room with snacks and coffee and such, but they throw you on calls without even a thought as to how you are doing. I dont believe they know what it is like to be in the field. Surely most of them would perish from starvation or caffeine withdrawls, but somehow, we make it through each day. Another con, pay is no bueno. Do not expect to get a job here and then go out and buy a new car or a home. You can pay your bills, buy a 7-eleven burrito and some coffee and buy a dollar scratcher. Then wait 2 weeks to get another paycheck.

2.0
May 2, 2013
Recommend
CEO approval
Business Outlook

Pros

My fellow employees are great, and the pay check clears the bank every other week.

Cons

Management does not care about their employees. They say that we are one big happy family and that they have an open door policy. In reality they don't want to hear from you, and your opinion or thoughts don't matter. You are just a number, and they will try everything in their power to jam you up, and try to and fire you. The HR department is completely unqualified at SCCO ops, she has no clue what is in the CBA, and hands out discipline actions like it is candy. She has no clue to the grievance process and its timelines. CES is out to get you fired. If your a EMT or a Paramedic don't plan on going home after your shift, you are sure to be held over. They only let you go because they can only hold us 2 1/2 hours per the CBA. If they are short on compliance issues they will do everything in their power to hold you over and assure that you get a late call so they can keep as many units on the road for as long as possible.

Viewing 184 - 186 of 204 Reviews

Glassdoor has 213 Rural Metro reviews submitted anonymously by Rural Metro employees. Read employee reviews and ratings on Glassdoor to decide if Rural Metro is right for you.