Does Rural Metro pay their employees well?

According to anonymously submitted Glassdoor reviews, Rural Metro employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Rural Metro. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rural Metro?

34% of Rural Metro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rural Metro 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Rural Metro?

Paramedic (30) , EMT (14) , EMT-Basic (13) , EMT-B (11) , Dispatcher (7) , Firefighter/EMT (6) , Firefighter/Paramedic (5) , Advanced EMT (3) , Emergency Medical Technician (3) , AEMT (2) , Administrative (2) , Advanced Emergency Medical Technician (2) , Customer Service Representative (2) , Engineer (2) , Executive Assistant (2)

What are the pros of working at Rural Metro according to real employee reviews?

"Good people in certain levels of leadership." ((in 15 reviews)); "They have pretty good benefits" ((in 7 reviews)); "Great coworkers and great experience" ((in 4 reviews)); "Advancement opportunities." ((in 3 reviews))

What are the cons of working at Rural Metro according to real employee reviews?

"Poor management, sudden/frequent lay" ((in 33 reviews)); "Upper management often unavailable or unapproachable when needed." ((in 6 reviews)); "To many inexpericened people with no training." ((in 4 reviews)); "The managment and company could care less about there employees." ((in 4 reviews)); "Long hours And sometimes there is not many calls" ((in 4 reviews))

What are employees saying about Rural Metro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rural Metro layoffs and their outlook for job security at Rural Metro in 2026.

What are the top reviewed Rural Metro locations?

Scottsdale , Mesa , Knoxville , San Diego , Buffalo , Indianapolis , Milpitas , Orlando , Louisville , Columbus , Youngstown , San Jose , Arvada , Bushnell , Channahon , Syracuse , Phoenix , Santa Clara , Birmingham , Tempe , Aurora , Sulphur , Everett , Poplar Bluff , Cobleskill , Rochester , Tucson , Yuma , Omaha , Bowling Green

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Rural Metro

Rural Metro reviews

2.6

34% would recommend to a friend

(204 total reviews)

Mike Ragone

23% approve of CEO

25% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.5

Career opportunities

2.4

Work/Life balance

2.3

Culture & values

2.3

Compensation and benefits

2.0

Senior management

Rural Metro has an employee rating of 2.6 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Rural Metro employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

204 reviews

3.0

Apr 1, 2022

Good place for experience

Firefighter/emt

Recommend

CEO approval

Business Outlook

Pros

Good place to gain 911 experience

Cons

Large company doesn’t feel like a family

4.0

Jan 20, 2022

No major complaints

Firefighter/paramedic

Recommend

CEO approval

Business Outlook

Pros

Pay is ok. Management is nice enough. Job isn't super difficult. Lot of training in firefighting, medical, and safety.

Cons

Pay could be better, as is the case with most jobs. Home/Work balance isn't the greatest. Lot of turnover with people leaving for better jobs eventually.

1.0

Dec 20, 2021

Terrible place to work!!

Firefighter emt

Recommend

CEO approval

Business Outlook

Pros

No pros whatsoever! Terrible place to work!

Cons

Animosity, terrible management, sexual harassment, they hire their buddies from Braceville and treat them better, no accountability, no leadership, lieutenants are horrible and unprofessional, laziness, boss comes to work drunk most days or hungover, smells like alcohol most days, old equipment, PAY IS ONLY $12.26 an hour!!!!!!!!!!!!!!!!! Low morale, DO NOT APPLY HERE!!!!!! Terrible boss that doesn’t deserve that to title. He is an embarrassment! The lack of accountability at this place is a astounding

Viewing 19 - 21 of 204 Reviews

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Jobs at Rural Metro

911 Dispatch Associate

Customer Service Representative

Scheduling Coordinator

Firefighter - Paramedic