Does Rural Metro pay their employees well?

According to anonymously submitted Glassdoor reviews, Rural Metro employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Rural Metro. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Rural Metro?

34% of Rural Metro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rural Metro 2.4 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Rural Metro?

Paramedic (30) , EMT (14) , EMT-Basic (13) , EMT-B (11) , Dispatcher (7) , Firefighter/EMT (6) , Firefighter/Paramedic (5) , Advanced EMT (3) , Emergency Medical Technician (3) , AEMT (2) , Administrative (2) , Advanced Emergency Medical Technician (2) , Customer Service Representative (2) , Engineer (2) , Executive Assistant (2)

What are the pros of working at Rural Metro according to real employee reviews?

"Good people in certain levels of leadership." ((in 15 reviews)); "They have pretty good benefits" ((in 6 reviews)); "Great coworkers and great experience" ((in 4 reviews)); "Advancement opportunities." ((in 3 reviews))

What are the cons of working at Rural Metro according to real employee reviews?

"Management has no sense of professionalism" ((in 35 reviews)); "Pay is low in San Diego" ((in 21 reviews)); "Upper management often unavailable or unapproachable when needed." ((in 7 reviews)); "Long hours And sometimes there is not many calls" ((in 4 reviews)); "Supervisors were clearly out to get people." ((in 4 reviews))

What are employees saying about Rural Metro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rural Metro layoffs and their outlook for job security at Rural Metro in 2026.

What are the top reviewed Rural Metro locations?

Scottsdale , Mesa , Knoxville , San Diego , Buffalo , Indianapolis , Milpitas , Orlando , Louisville , Columbus , Youngstown , San Jose , Arvada , Bushnell , Channahon , Syracuse , Phoenix , Santa Clara , Birmingham , Tempe , Aurora , Sulphur , Everett , Poplar Bluff , Cobleskill , Rochester , Tucson , Yuma , Omaha , Bowling Green

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Rural Metro

Rural Metro reviews

2.6

34% would recommend to a friend

(30 total reviews)

Mike Ragone

23% approve of CEO

25% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.5

Career opportunities

2.4

Work/Life balance

2.3

Culture & values

2.3

Compensation and benefits

2.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

30 reviews

Reviews about "Culture"

Return to all reviews

2.0

Nov 1, 2013

On thin ice

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Nationwide transfer opportunities Paid Vacation Paid Sick Time* (see cons) Free Ambulance Rides The policies change so often you never get bored.

Cons

The chain of command is filled with blurred lines and its members are periodically fired and replaced right before the holiday season. It's entirely too common to receive several amended policies per week regarding a system that has already been in place for years. All employees are expendable, and the culture of the company makes this very clear. Regarding paid sick time: Employees are allowed to call out four times per year. At the fifth call out, the employee is placed on corrective action and is immediately fired at the eighth call out.

4.0

Aug 13, 2013

Great team

Sales

Recommend

CEO approval

Business Outlook

Pros

Not micro managed, trust there employees, great pay and benefits!

Cons

communication, finance issues, HR department

1.0

Aug 1, 2013

Very Poor Company to Work For

Paramedic and critical care rn

Recommend

CEO approval

Business Outlook

Pros

There are no PROS at all about this company. I worked for this company in CO and knew it well while it operated in Maryland and thought it might be better in CO, I was wrong, no different.

Cons

Poor Pay, Horrible Management, Uncaring and Treat employees as they are disposable.If issues are brought up, there are retributions on the employee bringing up issues.

Viewing 25 - 27 of 30 Reviews

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Jobs at Rural Metro

911 Dispatch Associate

Customer Service Representative

Scheduling Coordinator