Ryan Specialty reviews

4.0

71% would recommend to a friend

(448 total reviews)
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Timothy Turner

90% approve of CEO

78% positive business outlook

Ryan Specialty has an employee rating of 4.0 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ryan Specialty employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

448 reviews
2.0
Mar 31, 2023
Recommend
CEO approval
Business Outlook

Pros

RT has some very strong teams and leadership in certain offices/locations. There are good development/training programs conducted a corporate level. The RT name is very well respected in the industry and the company is part of many professional organizations. I would also say the operations team at RT is one of the best I have worked under, they have managed to streamline many processes that allow teams to focus on the deal making aspect of the business. They recently hired a D&I director and implemented D&I training , and as a person of color, I believe that they are *trying* to improve on their diversity and inclusion. The medical benefits are some of the best offered.

Cons

Paid time off is pretty low for the industry, and there is no separation of vacation time / sick pay. While I do think RT is taking steps in the right direction to improve the diversity and inclusion within the company, they are still pretty behind the times. Even in major cities with diverse populations, the RT teams and offices are lacking in diversity within. There is little to no diversity at the corporate leadership levels. The HR department at RT is one of the most inept and biased that I have worked under. From my experience, managers are not required to sit down with employees and explain job expectations, set goals, or other measures that are typical of any company. If you have a poor manager/team, you will be on your own and have to fend for yourself and defend yourself and your job. During my time at RT, I was in several situations where I was present at work events where RT employees, including some in upper management, made racist and sexist remarks. One of the remarks was so racist and inappropriate that I excused myself from the event and went home feeling so distraught. I felt as though I could not go to HR for help as they routinely take the word of a manager over an employee, especially if the employee is a person of color. If your manager has a problem with you or your performance, they may be quick to put you on a performance improvement plan instead of sitting down with you and discussing issues before taking it to that level. As some other reviewers have mentioned, there seems to be a pattern of employees being placed on a performance improvement plan with little to no investigation from HR. Overall, I would say if you are coming into RT and know the manager/team that you will be working under well, RT may be a good fit for you. But if you are coming in and working with a team you have no history and experience with, I would just advise you be cautious and know that HR may be of little to no help if needed.

5.0
Sep 26, 2022
Recommend
CEO approval
Business Outlook

Pros

- Friendly coworkers and management who genuinely want you to succeed and stay with RT as long as possible. The environment is encouraging and only competitive in that people want to do the best possible, but it's very teamwork-oriented and your peers are eager to help you find your strengths and work together on your weaknesses. - A great job for a recent grad or someone earlier in their career who maybe hasn't yet worked in a formal office setting. It's specialized enough that you're using the professional skills you've already developed, but still accessible enough that a variety of different backgrounds can succeed here. - Great benefits, pay, and opportunity to grow. As someone who is generally skeptical about companies treating their employees well, I'm really surprised (and pleased!) by how much RT values their employees. There's a company-wide encouragement of healthy work-life balance that I love, and I feel like management is really understanding of your personal time and appreciative of hard work. While I'm still new, already my supervisor has been really kind and happy to welcome me to the team. There are social events and happy hours and it's easy to be friendly with your coworkers here, but I wouldn't say it's one of those environments that pressures you into socializing with colleagues with daily happy hours and so on.

Cons

- Experience varies depending on your team I think, so it might be more difficult if you don't feel like a great match on that front. - I came in with very little knowledge of insurance and a really different kind of employment history, which made adjusting more difficult than maybe someone who is more familiar with the insurance landscape. I think it's important when starting out to be clear and honest about the things you do and don't understand so everyone's expectations can be met and you don't feel crushed by too heavy a workload. Everyone has been really patient and encouraging so far, which has made the transition a lot easier. - I did come on board during a weird transition time--right after Labor Day and as the Chicago office is about to move locations--which has been a little weird and has resulted in a few small onboarding mix-ups. Fortunately, everyone has been really quick to resolve any errors and has made it clear that things are usually a little smoother.

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Ryan Specialty Response
3y
Glad you are enjoying Ryan Specialty so far! We are progressing our DEI effort by a recently expanding the DEI team. The team's focus will be on operationalizing certain key metrics and standards within the fabric of Ryan Specialty’s culture. Your feedback is greatly appreciated.
2.0
Apr 29, 2022

Pay not worth the stress

Recommend
CEO approval
Business Outlook

Pros

There is no micromanaging. PTO is good.

Cons

There is no real training. You're just thrown into the fire and expected to excel. There are no raises at all. The workload is insane and not enough people on the team to help, but you're expected to get everything done. Management is extremely disrespectful. He actually cusses and talks down to his team. Working here is like being in an abusive relationship. Oh and the medical benefits are too expensive.

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Glassdoor has 484 Ryan Specialty reviews submitted anonymously by Ryan Specialty employees. Read employee reviews and ratings on Glassdoor to decide if Ryan Specialty is right for you.