SAP Client Support Analyst reviews

3.7

69% would recommend to a friend

(111 total reviews)
avatar

Christian Klein

53% approve of CEO

62% positive business outlook

Client Support Analyst employees have rated SAP with 3.7 out of 5 stars, based on 111 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. SAP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

111 reviews
3.0
Apr 10, 2018

Sales

Recommend
CEO approval
Business Outlook

Pros

Good money, good product set

Cons

Poor sales culture, high turnover, bad management approach

avatar
SAP Response
8y
Either case, the more we talk about it the better we can be. We can evaluate and improve. So, thank you again for providing a review and we can promise you that we are discussing this review and address an action plan. It might not change overnight, but we are hopeful we can make a change because of your feedback.
5.0
Mar 25, 2018

Awesome Company

Recommend
CEO approval
Business Outlook

Pros

- Truly care about their employees - Great benefits, especially generous PTO

Cons

Can't think of any yet

avatar
SAP Response
8y
Thanks for taking the time to leave a review.
2.0
Feb 15, 2018
Recommend
CEO approval
Business Outlook

Pros

- good colleagues - good benefits - nice office - free soda

Cons

Along with name change, changed the company itself. Is not the same place. Use to be a great place to work... Major cons: - starting to force people to do a weekend job - the procedure of procedure to procedures ... - almost impossible to get promoted "as all analysts would like to be"

avatar
SAP Response
8y
We're sorry to hear that the team did not work out for you when you worked at SAP Concur. Employee feedback is of great importance to us and we will ensure that your feedback is communicated to the relevant department. Thanks for your review and we wish you the best in your future endeavors.
Viewing 88 - 90 of 111 Reviews

Glassdoor has 36,071 SAP reviews submitted anonymously by SAP employees. Read employee reviews and ratings on Glassdoor to decide if SAP is right for you.