SAS Retail Services reviews

2.6

33% would recommend to a friend

(1,235 total reviews)
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Kyle Patterson

38% approve of CEO

29% positive business outlook

SAS Retail Services has an employee rating of 2.6 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SAS Retail Services employee rating is 26% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jun 20, 2024
Recommend
CEO approval
Business Outlook

Pros

You don't have to deal with the public. The position I had I was in the store for alittle while while the store was open and customers couldn't seem to resist asking for help finding items but didn't seem to mind when I told them I was not a grocery store employee and really had no idea. The actual work is really pretty easy, just arranging products on the shelf. There is minimal lifting and you are supposed to be able to move shelves but there was always someone in the crew that could do it because I couldn't when I tried. You have to move product on the top shelves but usually there were step ladders at the stores that you could use. I really liked the actual job it was the favoritism and passive aggressive drama by the coworkers on the team I was assigned to that I worked with that I could do without. The job theoretically is mon thru Thursday only but really they can just schedule you when ever. One week I was scheduled on Sunday and was informed it was to make up for not working on a holiday that I was only scheduled one day the week the holiday fell on. There are a lot of benefits and discounts you can get and it really seems like the company is trying to be organized and be a good place to work for.

Cons

They way the dept. I worked for handled schedule requests. Instead of encouraging putting in requests off ahead of time management wanted a text the day of. My calander appeared one week the morning of the day I had a shift and didn't match what my coworkers had. I told them I wasn't scheduled on a day they all were scheduled and they insisted I still needed to come to work how did I know where to report to work if I was not scheduled (because every night you are scheduled at a different store and the locations are listed next to the date of the shift you are scheduled to work.) or call in. Also I never met the manager of my team in person, the only communication was thru email and text message. When I had questions about when I could expect my paycheck or when there were last minute changes with locations I was treated like I was annoying her. They mail your paychecks. The team lead I had lacked communication skills and my training was left up to a coworker that professed how much she liked working with me but would constantly throw me under the bus when the team lead would ask why things were not done correctly. You report to different stores around the city each shift. The dept I was assigned to was scheduled overnights. I felt like the team lead was overly critical of me even though I stayed at the assigned work area and didn't leave unless I was on break, and was 30 minutes early to my shifts, while there was a coworker that constantly was at least an hour late and instead of staying and working at his assigned area would not put product on the shelf right and would literally wander around the store and took multiple breaks and was never reprimanded. Changes to work locations were always last minute and incomplete. One location change i received verbally but I requested an address for and never was supplied with. They don't tell you what you need to do to ask for a day off, the team lead I was supposed to notify when I asked for a day off, his contact info on the website was incorrect. I had to ask for it and it seemed like he would only give it out at his discretion.

2.0
Jun 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Get to have a very flexible schedule

Cons

Poor communication from supervisor and higher ups, won’t hear from them for days after trying to reach out, (maybe I just got unlucky with my supervisor) but the job is basically 100% on your own after 1 maybe 2 days of in person training. Time limits on projects are too short and can be stressful. Hours can vary significantly, don’t depend on this job to pay your bills consistently. It’s okay if you need money desperately but I wouldn’t work here long term unless management was more communicative and gave a little more wiggle took on projects time limit.

1.0
Jun 8, 2024

Crooked company

Recommend
CEO approval
Business Outlook

Pros

It's a job that's all

Cons

Company steals from their employees and clients. If you stand up for yourself, your employees or your clients you will be terminated by any means possible including lies and fraudulent employee performance improvement plans. They lose the good employees due to this reason. You have to lower your standards to work there, Quantity not quality is the focus. They took an enjoyable position and turned it into a toxic, miserable job. Threats to make supervisors attend company town hall meetings and company drinking parties is ridiculous. Was told to take time for family but also you must be available 7 days a week for calls from employees. No balance, worked 3 years without any days off. Stay away at all costs.

Viewing 136 - 138 of 1,235 Reviews

Glassdoor has 1,279 SAS Retail Services reviews submitted anonymously by SAS Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if SAS Retail Services is right for you.