SCAN Health Plan reviews

Thank you for sharing your feedback. We understand that rapid growth can sometimes bring challenges, and we want to assure you that leadership cohesion, effective communication and operational efficiency are top priorities for SCAN. As we grow, we are also enhancing our operations and member services to ensure consistency across all teams. According to our most recent Great Place to Work survey, 91% of employees consider SCAN a great workplace, which tells us we’re making positive progress. As you are no longer with SCAN, we wish you well on your endeavors.

We regret hearing about your negative experience. While we understand that experiences can vary, the environment described does not reflect the culture we strive to maintain at SCAN. As a not-for-profit organization, SCAN’s mission has always been to keep seniors healthy and independent—not to prioritize growth at the expense of care. We know that change, especially during a period of rapid growth, can sometimes create challenges, but leadership alignment and communication remain key areas of focus at SCAN, and we continue to make investments in training to ensure direction is clear and collaboration strong across all departments. And with 91% of employees saying that SCAN is a great place to work according to our Great Place to Work survey—we believe we’re headed in the right direction. That said, as we’re always looking for ways to further strengthen our company culture, our leadership maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.