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      SCAN Health Plan

      Engaged Employer

      SCAN Health Plan reviews

      3.8

      70% would recommend to a friend

      (476 total reviews)
      avatar

      Sachin H. Jain, MD, MBA

      74% approve of CEO

      68% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      SCAN Health Plan has an employee rating of 3.8 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCAN Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      476 reviews
      3.0
      May 11, 2026

      Mission-driven culture hindered by dysfunctional leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      SCAN has mission driven culture where our clinicians are deeply invested in the well being of our members, ensuring every medical decision is guided by genuine compassion and a commitment to senior health. Scan has great work life balance.

      Cons

      Clinical org is dysfunctional at best for instance, President’s Chief of Staff acting as a CMO, making high-level clinical decisions without the necessary clinical background. Besides me, people I work with is also losing patience.

      avatar
      SCAN Health Plan Response
      1mo
      Thank you for sharing your feedback. We are pleased to hear that you value SCAN’s commitment to our members and have found the work-life balance to be a positive aspect of your experience. Providing excellent and compassionate care to seniors is at the core of everything we do, and we endeavor to create a workplace where employees feel supported, empowered, and connected to our mission. At the same time, we are disappointed to hear about your experience. We are committed to a culture of respect, collaboration, and accountability, where all team members feel heard and their concerns are taken seriously. We encourage you to speak with your supervisor about your concerns and take advantage of the open-door policy we implement at all levels of the organization. You can also contact People Relations directly at peoplerelations@scanhealthplan.com. Employee feedback helps us to improve and strengthen our workplace.
      1.0
      Dec 1, 2025

      A company that wastes time and crushes any motivation

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros in this company.

      Cons

      - The work here is crippled by outdated software and broken processes that make every task slower and more frustrating than it should be. - Leadership refuses to step up or fix anything, showing laziness and complete disregard for the team’s struggles. - Those in charge are ineffective and incompetent, leaving employees to fight through constant inefficiency with no support. - The combination of endless obstacles and poor guidance makes the entire experience demoralizing and exhausting.

      avatar
      SCAN Health Plan Response
      7mo
      We regret hearing about your negative experience. While transitions that come with rapid growth are expected for any expanding organization, we remain committed to fostering a work environment where our Rebels (employees) have the tools, resources, and training to succeed and deliver on our mission to keep seniors healthy and independent at the highest level. And with 91% of employees saying that SCAN is a great place to work according to our Great Place to Work survey, we believe we’re headed in the right direction. Our leadership also maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
      1.0
      Nov 5, 2025

      It makes me feel awful knowing how the company lies to the clients

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I accepted this job I really thought this would be something good for me. The hiring manager seemed nice, very professional, and seemed to respect everyone no matter what their status is. It never occurred to me that something awful was happening behind it all. But still, I'm grateful for the job, the opportunity, and everything I've learned here.

      Cons

      It makes me feel awful knowing how the company lies to the clients and mislead them into believing that they actually have their clients best interest. That they are committed to providing seniors the access to proper care and services they needed, but the reality is way far from that! Management is devious in making things happen to get what they want and the CEO is greedy, has no humanity and evil for wanting all these people's money! Anyone who has a conscience won't be able to stand working here!

      avatar
      SCAN Health Plan Response
      7mo
      We regret hearing about your negative experience. While we’re glad to know your role gave you a learning opportunity, the environment described does not reflect SCAN’s values or culture. As a not-for-profit, SCAN’s mission to keep seniors healthy and independent is, and has always been, the main focus of our organization. Leadership decisions are guided by what’s best for our members, not by personal interests or profits. Our leadership team takes this responsibility seriously and with 91% of employees saying that SCAN is a great place to work according to our Great Place to Work survey—we believe we’re headed in the right direction. Additionally, SCAN’s leadership maintains an open-door policy to allow for candid feedback from all levels of the organization with the option to submit anonymously at any time. As you have moved on from SCAN, we wish you the best in your future pursuits.
      Viewing 73 - 75 of 476 Reviews
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      ReviewsSCAN Health Plan reviews

      Glassdoor has 501 SCAN Health Plan reviews submitted anonymously by SCAN Health Plan employees. Read employee reviews and ratings on Glassdoor to decide if SCAN Health Plan is right for you.