Does SECURUS Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, SECURUS Technologies employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SECURUS Technologies. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SECURUS Technologies?

21% of SECURUS Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SECURUS Technologies 2.7 out of 5 for work life balance, 2.4 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at SECURUS Technologies?

Project Manager (14) , Customer Service Representative (13) , Field Service Technician (8) , Account Manager (6) , Field Service Technician II (6) , Manager (6) , Software Developer (6) , Account Executive (5) , Field Service Manager (5) , Software Engineer (5) , Client Manager (3) , Customer Service Representative (CSR) (3) , Intelligence Analyst (3) , Sales (3) , Sales Manager (3)

What are the pros of working at SECURUS Technologies according to real employee reviews?

"There are some good people and some of the departments are OK." ((in 27 reviews)); "Pay is decent" ((in 19 reviews)); "•Good benefits" ((in 14 reviews)); "Bonus was nice." ((in 13 reviews)); "Great coworkers with a supportive environment" ((in 5 reviews))

What are the cons of working at SECURUS Technologies according to real employee reviews?

"Upper management does not trust the employees." ((in 10 reviews)); "Constant Travel, Manager (PA), Tracking You, Constant Turnover, Bad reputation" ((in 7 reviews)); "They are making up the rules as we go along they have no clear leadership in the PM area." ((in 7 reviews)); "Work from home options are costly." ((in 5 reviews)); "Many of these reviews are fake and that is the culture of this company." ((in 4 reviews))

What are employees saying about SECURUS Technologies layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SECURUS Technologies layoffs and their outlook for job security at SECURUS Technologies in 2026.

What are the top reviewed SECURUS Technologies locations?

Dallas , Carrollton , Houston , Addison , Plano , Oklahoma City , New York , Knoxville , Los Angeles , Denver , Miami , Marlton , Madison , Ogden , Chicago Ridge , Albany , Milwaukee , Detroit , Howell , Billings , Lincoln , Omaha , Granite , Frisco , Lewisville , Venus , Texas City , Huntsville , Lubbock , San Antonio

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SECURUS Technologies

Part of Aventiv Technologies

SECURUS Technologies reviews

2.3

21% would recommend to a friend

(320 total reviews)

David Abel

49% approve of CEO

22% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Culture & values

2.2

Career opportunities

2.0

Senior management

SECURUS Technologies has an employee rating of 2.3 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SECURUS Technologies employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

320 reviews

5.0

Jan 28, 2013

Got me from unemployed to Back on the Scene!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Variable shifts to meet your needs, great large parking with no cost.

Cons

Huge turn over, start up office was not yet situated for consistency.

4.0

Aug 29, 2012

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company culture Great co-workers Places a high priority on ethics Great management that tries to keep all employees in the loop

Cons

Such a low turnover rate that there isn't much room for career advancement

2.0

Aug 23, 2012

Lots of work for little opportunity

Support technician

Recommend

CEO approval

Business Outlook

Pros

Interesting field of technology Lots of lateral mobility Some upward mobility within departments

Cons

Managers rarely willing to stick their neck out for you. High-level management valued getting products out the door rather than ensuring quality. Trying to move to a new department is near impossible if you do not know someone. Once you leave, you can never come back.

Viewing 313 - 315 of 320 Reviews

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Got me from unemployed to Back on the Scene!

Great place to work

Lots of work for little opportunity

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