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SECURUS Technologies

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SECURUS Technologies reviews

2.3

21% would recommend to a friend

(320 total reviews)
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David Abel

49% approve of CEO

22% positive business outlook

SECURUS Technologies has an employee rating of 2.3 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SECURUS Technologies employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

320 reviews
1.0
Jan 6, 2016

Look elsewhere for a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked from home, no office to report to - but that was the only plus.

Cons

Lots of nepotism, no opportunity for advancement from outside the "inner circle" Suggestions from employees fall on deaf ears, and supervisors are just puppets dancing to the whim of upper management. It's impossible to receive a 4.0 or higher on the review scale of 1-5 (as told to me by upper management).

1.0
Aug 6, 2015

Run fast and far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

really nice customers, consistent market and product

Cons

Terrible morale, leadership is arrogant and disrespectful, abusive and unethical. Senior leadership is literally insane, and totally self- centered, narcissistic and mean. Micro management to the cellular level. Crazy. Much wasting of time doing totally useless things to justify upper management jobs. No value for the customer or integrity. Shady business just keeps getting darker. Compensations drops every year, but workload multiplies. Unbelievable acts of disrespect to employees and blatant insults on increasing basis. Everyone is looking to leave.

1.0
Oct 23, 2014

dont work here

Recommend
CEO approval
Business Outlook

Pros

most people are nice, work-life balance pretty good, free parking, bonus paid to all salaried employees

Cons

nepotism at its highest, company does not value integrity, doesnt' even know the meaning of "value", must pay to telecommute (if allowed), low pay, extremely high benefit costs, no raises-just cost of living adjustments even though they raise benefit costs after you get a 2% "merit increase", what a joke, executives live in their offices, HR people have conflicts of interest, VPHR lacks ethics and delegates everything, payroll supervisor is mean and rude and treats people very poorly with many complaints yet no one does anything, call center "tied" to desk and can't use bathroom unless on scheduled break, supervisors and managers MUST donate to United Way or be fired/demoted, good ole boys club, CEO will ask if you are a republican, if you get promoted you will most likely not be paid minimum of salary range, excessive customer complaints, little to no training for managers, performance reviews are subjective and don't follow instructions, the positive review on here was written and responded by the same person, i could go on and on, dont say you were not warned

Viewing 22 - 24 of 320 Reviews

Glassdoor has 333 SECURUS Technologies reviews submitted anonymously by SECURUS Technologies employees. Read employee reviews and ratings on Glassdoor to decide if SECURUS Technologies is right for you.