Does SERV pay their employees well?

According to anonymously submitted Glassdoor reviews, SERV employees rate their compensation and benefits as 1.8 out of 5. Find out more about salaries and benefits at SERV. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SERV?

8% of SERV employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SERV 2.0 out of 5 for work life balance, 1.6 for culture and values and 1.7 for career opportunities.

What are the top reviewed jobs at SERV?

Residential Counselor (36) , Residential Program Manager (8) , Counselor (7) , Program Manager (5) , Direct Support Professional (DSP) (4) , Coordinator (3) , Partial care counselor (3) , Director (2) , Mental Health Counselor (2) , RPM (2) , Registered Nurse (2) , Senior Counselor (2) , Social Worker (2) , Vocational Skills Trainer (2)

What are the pros of working at SERV according to real employee reviews?

"plenty time off" ((in 4 reviews)); "The bonus was great!" ((in 3 reviews)); "Good opportunity to lear the skills of the trade." ((in 3 reviews)); "Consumers were awesome and some staff." ((in 3 reviews)); "You can work flexible schedules and be creative with interventions for the consumers" ((in 3 reviews))

What are the cons of working at SERV according to real employee reviews?

"The pay is low & the company “upper management”gossip all day and backstabb and lie on the counselors." ((in 24 reviews)); "Management was horrible expect for one and the hours I worked (overnight) sucked." ((in 10 reviews)); "Leadership was horrible" ((in 5 reviews)); "The supervision was horrible and inconsistent when it occurred." ((in 4 reviews)); "Highest salaries over 180K for doing nothing all day while hard working staff are making less than Walmart is paying." ((in 3 reviews))

What are the top reviewed SERV locations?

Ewing , Clifton , Trenton , Cranford , Middlesex , Piscataway , North Brunswick , Paterson , Lawrenceville , Edison , Elizabeth , Hillsborough , Jersey City , Keansburg , Kenilworth , Monroe Township , Passaic , Plainfield , Roselle , South Plainfield , Union , Princeton , New York , Smyrna , Hamilton , Ewingville , Lawrence

SERV reviews

1.8

8% would recommend to a friend

(124 total reviews)

Regina Widdows

4% approve of CEO

7% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SERV has an employee rating of 1.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The SERV employee rating is 52% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

124 reviews

1.0

Oct 28, 2022

Okay

Residential counselor

Recommend

CEO approval

Business Outlook

Pros

Good to get your foot in the door

Cons

Underpaid and overworked for amount you’re expected to do

1.0

Oct 11, 2022

It doesn’t get worse

Direct support professional (dsp)

Recommend

CEO approval

Business Outlook

Pros

Although the pay is low, it’s still a job. That’s a pro, I guess.

Cons

Horrible leadership. Everyone with any talent leaves. Everyone who stays can’t get a job somewhere else. VPs with no experience. No direction or strategy. Terrible pay for specialty positions.

SERV Response

3y

Your feedback is important to us. SERV has been experiencing turnover due to a nationwide staffing shortage in healthcare. While we work to recruit highly skilled individuals to provide compassionate care to the individuals we serve, we remain deeply invested in retaining our current employees. Our executive team strives to provide a positive and supportive professional environment. In addition to providing highly competitive wages and benefits and employee wellness initiatives, SERV offers a generous Tuition Reimbursement Program and professional development opportunities. We want SERV staff to build rewarding careers within SERV and the behavioral health landscape. We constantly strive to improve and would value additional feedback. Please get in touch with our Compliance Hotline at (609) 662-3111, where you can leave an anonymous voicemail or contact our Human Resources team directly.

1.0

Sep 30, 2022

Horrible Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees were great-The ones I supervised

Cons

Too many to list Leadership was horrible

SERV Response

3y

Thank you for your comments. We agree SERV employees are great. They and the consumers are why we get up and work every day! Your feedback is important to us, and we want to learn more about your experience at SERV. Please contact our Compliance Hotline at (609) 662-3111, where you can leave an anonymous voicemail or contact our Human Resources Department directly.

Viewing 34 - 36 of 124 Reviews

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