Does SERV pay their employees well?

According to anonymously submitted Glassdoor reviews, SERV employees rate their compensation and benefits as 1.8 out of 5. Find out more about salaries and benefits at SERV. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SERV?

8% of SERV employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SERV 2.0 out of 5 for work life balance, 1.6 for culture and values and 1.7 for career opportunities.

What are the top reviewed jobs at SERV?

Residential Counselor (36) , Residential Program Manager (8) , Counselor (7) , Program Manager (5) , Direct Support Professional (DSP) (4) , Coordinator (3) , Partial care counselor (3) , Director (2) , Mental Health Counselor (2) , RPM (2) , Registered Nurse (2) , Senior Counselor (2) , Social Worker (2) , Vocational Skills Trainer (2)

What are the pros of working at SERV according to real employee reviews?

"plenty time off" ((in 4 reviews)); "The bonus was great!" ((in 3 reviews)); "Good opportunity to lear the skills of the trade." ((in 3 reviews)); "Consumers were awesome and some staff." ((in 3 reviews)); "You can work flexible schedules and be creative with interventions for the consumers" ((in 3 reviews))

What are the cons of working at SERV according to real employee reviews?

"The pay is low & the company “upper management”gossip all day and backstabb and lie on the counselors." ((in 24 reviews)); "Management was horrible expect for one and the hours I worked (overnight) sucked." ((in 10 reviews)); "Leadership was horrible" ((in 5 reviews)); "The supervision was horrible and inconsistent when it occurred." ((in 4 reviews)); "Highest salaries over 180K for doing nothing all day while hard working staff are making less than Walmart is paying." ((in 3 reviews))

What are the top reviewed SERV locations?

Ewing , Clifton , Trenton , Cranford , Middlesex , Piscataway , North Brunswick , Paterson , Lawrenceville , Edison , Elizabeth , Hillsborough , Jersey City , Keansburg , Kenilworth , Monroe Township , Passaic , Plainfield , Roselle , South Plainfield , Union , Princeton , New York , Smyrna , Hamilton , Ewingville , Lawrence

SERV reviews

1.8

8% would recommend to a friend

(124 total reviews)

Regina Widdows

4% approve of CEO

7% positive business outlook

Ratings by category

2.4

Diversity & inclusion

2.0

Work/Life balance

1.8

Compensation and benefits

1.7

Career opportunities

1.6

Culture & values

1.5

Senior management

SERV has an employee rating of 1.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The SERV employee rating is 52% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

124 reviews

2.0

Feb 24, 2021

Whew

Residential counselor

Recommend

CEO approval

Business Outlook

Pros

Some really good compassionate staff~"Some". Clients / Family vibes

Cons

Start pay decent however you'll remain at that pay for quite a long time -very very very minimal raise..currently fighting against Union for better pay & employees having say so in benefits. Serv not a safe place to work. CEO big hefty raise everyone else left with extreme minimal.

SERV Response

5y

Thank you for taking the time to share your concerns. SERV Behavioral Health System is committed to providing its employees with a positive professional experience. Our compensation and benefits packages for all staff are among the most generous in the industry. We also invest heavily in providing staff with extensive training and professional development. Health and safety are our number one priority. We ensure that our facilities are secure and well-maintained. During the COVID-19 pandemic, SERV has invested in PPE, sanitizing equipment, and retrofitted facilities to help mitigate the virus's spread. We also follow all CDC and state-mandated guidelines related to COVID-19. We want the opportunity to learn more about all of your concerns, including those regarding safety issues. Please contact our Compliance and Ethics hotline at 609-662-3111, where you can leave an anonymous voicemail.

3.0

Jan 27, 2021

Okay

Residential program manager

Recommend

CEO approval

Business Outlook

Pros

The consumers are always great to work with

Cons

Lack of training for staff

SERV Response

5y

Thank you for your taking the time to comment. We are glad that you valued your work with the consumers. Staff training is essential. We are always seeking ways to improve our training capabilities and appreciate suggestions.

3.0

Jan 10, 2021

Okay

Residential counselor

Recommend

CEO approval

Business Outlook

Pros

good benefits, some growth opportunities

Cons

disconnect from upper management to daily operations

Viewing 37 - 39 of 124 Reviews

Top companies for "Compensation and Benefits" near you

Other

3.5★Compensation & Benefits

Fred Hutch Cancer Center

3.5★Compensation & Benefits

DTE Energy

3.6★Compensation & Benefits

FHI 360

4.0★Compensation & Benefits

Jobs at SERV

Admissions Coordinator

SERV

SERV reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Whew

Okay

Okay

Top companies for "Compensation and Benefits" near you

Jobs at SERV

SERV reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

SERV reviews FAQs

Jobs at SERV