Does SERV pay their employees well?

According to anonymously submitted Glassdoor reviews, SERV employees rate their compensation and benefits as 1.8 out of 5. Find out more about salaries and benefits at SERV. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SERV?

8% of SERV employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SERV 2.0 out of 5 for work life balance, 1.6 for culture and values and 1.7 for career opportunities.

What are the top reviewed jobs at SERV?

Residential Counselor (36) , Residential Program Manager (8) , Counselor (7) , Program Manager (5) , Direct Support Professional (DSP) (4) , Coordinator (3) , Partial care counselor (3) , Director (2) , Mental Health Counselor (2) , RPM (2) , Registered Nurse (2) , Senior Counselor (2) , Social Worker (2) , Vocational Skills Trainer (2)

What are the pros of working at SERV according to real employee reviews?

"plenty time off" ((in 4 reviews)); "The bonus was great!" ((in 3 reviews)); "Good opportunity to lear the skills of the trade." ((in 3 reviews)); "Consumers were awesome and some staff." ((in 3 reviews)); "You can work flexible schedules and be creative with interventions for the consumers" ((in 3 reviews))

What are the cons of working at SERV according to real employee reviews?

"The pay is low & the company “upper management”gossip all day and backstabb and lie on the counselors." ((in 24 reviews)); "Management was horrible expect for one and the hours I worked (overnight) sucked." ((in 10 reviews)); "Leadership was horrible" ((in 5 reviews)); "The supervision was horrible and inconsistent when it occurred." ((in 4 reviews)); "Highest salaries over 180K for doing nothing all day while hard working staff are making less than Walmart is paying." ((in 3 reviews))

What are the top reviewed SERV locations?

Ewing , Clifton , Trenton , Cranford , Middlesex , Piscataway , North Brunswick , Paterson , Lawrenceville , Edison , Elizabeth , Hillsborough , Jersey City , Keansburg , Kenilworth , Monroe Township , Passaic , Plainfield , Roselle , South Plainfield , Union , Princeton , New York , Smyrna , Hamilton , Ewingville , Lawrence

SERV reviews

1.8

8% would recommend to a friend

(124 total reviews)

Regina Widdows

4% approve of CEO

7% positive business outlook

Ratings by category

2.4

Diversity & inclusion

2.0

Work/Life balance

1.8

Compensation and benefits

1.7

Career opportunities

1.6

Culture & values

1.5

Senior management

SERV has an employee rating of 1.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The SERV employee rating is 52% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

124 reviews

1.0

Jul 18, 2022

DONT WORK HERE

Resident counselor

Recommend

CEO approval

Business Outlook

Pros

Nothing besides some benefits and time paid off

Cons

The pay is low & the company “upper management”gossip all day and backstabb and lie on the counselors. This company is one of the worst companies I ever work at!

SERV Response

3y

Thank you for your comments. SERV is proud to offer outstanding benefits to its hard-working team members. Our wage rates are highly competitive in the market. We strive to provide a positive work environment where everyone is treated with respect. We are sorry if you feel you were not treated in this way. Please contact our Compliance Hotline at (609) 662-3111 where you can leave an anonymous voicemail.

2.0

Jul 1, 2022

Its okay

Registered nurse, bsn

Recommend

CEO approval

Business Outlook

Pros

Good office space, good coworkers. Clients are great

Cons

Poor management from supervisors. High turn over rate.

SERV Response

3y

Thank you for your comments. We agree. SERV has wonderful facilities, great co-workers, and our clients are the best! Like most healthcare organizations, SERV is experiencing staffing shortages and a high turnover rate due to the COVID-19 pandemic. This is a national trend, and we know how difficult this has been on our hard-working team. We’ve expanded our recruitment efforts and are working around the clock to hire the most highly qualified staff. We have also developed new leadership training as part of our goal to train effective and compassionate leaders.

3.0

May 25, 2022

Serv

Counselor

Recommend

CEO approval

Business Outlook

Pros

Benefits are good for new comers

Cons

Pay scale is very low

SERV Response

4y

Thank you for taking the time to leave a comment. Indeed, we are proud to offer outstanding benefits, and our wage rates are highly competitive in the market. We strive to ensure staff members are treated fairly in their working environment. If you feel this did not happen, we would like to learn more. Please use the Conflict Resolution Procedure or leave a message on the Compliance Hotline at (609) 662-3111, where you can leave an anonymous voicemail.

Viewing 40 - 42 of 124 Reviews

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DONT WORK HERE

Its okay

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