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      SERV

      Engaged Employer

      SERV reviews

      1.8

      8% would recommend to a friend

      (124 total reviews)

      Regina Widdows

      4% approve of CEO

      7% positive business outlook

      Ratings by demographic groups

      SERV has an employee rating of 1.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The SERV employee rating is 52% below average for employers within the Nonprofit & NGO industry (3.7 stars).

      Reviews by job title

      124 reviews
      2.0
      Feb 24, 2021

      Whew

      Residential counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some really good compassionate staff~"Some". Clients / Family vibes

      Cons

      Start pay decent however you'll remain at that pay for quite a long time -very very very minimal raise..currently fighting against Union for better pay & employees having say so in benefits. Serv not a safe place to work. CEO big hefty raise everyone else left with extreme minimal.

      avatar
      SERV Response
      5y
      Thank you for taking the time to share your concerns. SERV Behavioral Health System is committed to providing its employees with a positive professional experience. Our compensation and benefits packages for all staff are among the most generous in the industry. We also invest heavily in providing staff with extensive training and professional development. Health and safety are our number one priority. We ensure that our facilities are secure and well-maintained. During the COVID-19 pandemic, SERV has invested in PPE, sanitizing equipment, and retrofitted facilities to help mitigate the virus's spread. We also follow all CDC and state-mandated guidelines related to COVID-19. We want the opportunity to learn more about all of your concerns, including those regarding safety issues. Please contact our Compliance and Ethics hotline at 609-662-3111, where you can leave an anonymous voicemail.
      2.0
      Feb 16, 2021

      Be aware drama Union County

      Coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      some of the consumers are great to work with. SERV does not like to move residents when needed to a lower/higher level of care.

      Cons

      Drama with coworkers. Favoritism. Micro manage from supervisors. Higher ups in Trenton stopped giving bonuses while they collect it from home. Did not allow salary workers to work from home but majority of the administrators are. Workers have COVID can still work if they do not show symptoms. This job is a joke. Director does not have a mind of his own and overworked and underpaid. Residents live in dump homes. Maintenance...what a joke! Nothing gets fixed. Residents run the sites. They don't want a Union because they don't want to offer us more money! We are underpaid. At least give us our bonuses back!! especially those who work hard and not appreciated. The hard workers get overworked while the slackers get a pat on their back.

      avatar
      SERV Response
      5y
      Thank you for sharing your comments. SERV Behavioral Health System is dedicated to providing the highest level of care to the consumers we serve and ensuring that our team members have a positive work experience and feel valued and safe. The COVID-19 pandemic has been tragic and stressful and has resulted in new challenges for our organization. Our administrative offices – like our residential sites – have remained staffed and in operation. To ensure the safety of consumers and staff, SERV has invested in PPE, sanitizing equipment, and retrofitted facilities to help mitigate the virus's spread. We also follow all CDC and state-mandated guidelines related to COVID-19. We want the opportunity to learn more about all of your concerns, including those regarding maintenance issues. Please contact our Compliance and Ethics hotline at 609-662-3111, where you can leave an anonymous voicemail.
      3.0
      Jan 27, 2021

      Okay

      Residential program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The consumers are always great to work with

      Cons

      Lack of training for staff

      avatar
      SERV Response
      5y
      Thank you for your taking the time to comment. We are glad that you valued your work with the consumers. Staff training is essential. We are always seeking ways to improve our training capabilities and appreciate suggestions.
      Viewing 61 - 63 of 124 Reviews
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      ReviewsSERV reviews

      Glassdoor has 132 SERV reviews submitted anonymously by SERV employees. Read employee reviews and ratings on Glassdoor to decide if SERV is right for you.