Does SERV pay their employees well?

According to anonymously submitted Glassdoor reviews, SERV employees rate their compensation and benefits as 1.8 out of 5. Find out more about salaries and benefits at SERV. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SERV?

8% of SERV employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SERV 2.0 out of 5 for work life balance, 1.6 for culture and values and 1.7 for career opportunities.

What are the top reviewed jobs at SERV?

Residential Counselor (36) , Residential Program Manager (8) , Counselor (7) , Program Manager (5) , Direct Support Professional (DSP) (4) , Coordinator (3) , Partial care counselor (3) , Director (2) , Mental Health Counselor (2) , RPM (2) , Registered Nurse (2) , Senior Counselor (2) , Social Worker (2) , Vocational Skills Trainer (2)

What are the pros of working at SERV according to real employee reviews?

"plenty time off" ((in 4 reviews)); "The bonus was great!" ((in 3 reviews)); "Good opportunity to lear the skills of the trade." ((in 3 reviews)); "Consumers were awesome and some staff." ((in 3 reviews)); "You can work flexible schedules and be creative with interventions for the consumers" ((in 3 reviews))

What are the cons of working at SERV according to real employee reviews?

"The pay is low & the company “upper management”gossip all day and backstabb and lie on the counselors." ((in 24 reviews)); "Management was horrible expect for one and the hours I worked (overnight) sucked." ((in 10 reviews)); "Leadership was horrible" ((in 5 reviews)); "The supervision was horrible and inconsistent when it occurred." ((in 4 reviews)); "Highest salaries over 180K for doing nothing all day while hard working staff are making less than Walmart is paying." ((in 3 reviews))

What are the top reviewed SERV locations?

Ewing , Clifton , Trenton , Cranford , Middlesex , Piscataway , North Brunswick , Paterson , Lawrenceville , Edison , Elizabeth , Hillsborough , Jersey City , Keansburg , Kenilworth , Monroe Township , Passaic , Plainfield , Roselle , South Plainfield , Union , Princeton , New York , Smyrna , Hamilton , Ewingville , Lawrence

SERV reviews

1.8

8% would recommend to a friend

(124 total reviews)

Regina Widdows

4% approve of CEO

7% positive business outlook

Ratings by category

2.4

Diversity & inclusion

2.0

Work/Life balance

1.8

Compensation and benefits

1.7

Career opportunities

1.6

Culture & values

1.5

Senior management

SERV has an employee rating of 1.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The SERV employee rating is 52% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

124 reviews

1.0

May 3, 2019

Stay away

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good for experience. its a job...

Cons

Extremely poor upper management with loads of hidden agendas, high turnover, hostile work environment, non-profit status but is FOR PROFIT, money laundering, Medicaid fraud, greedy upper management lines their pockets with grant money, no raises, unapologetic nasty Coordinators, rumors run rampant, no HR ethics assistance, staff are overworked and underpaid. If you are on top of the chain and are female, unless you "perform" certain tasks you will not remain at the top. Nepotism and inappropriate relationships run wild at main office in Ewing. Favoritism is apparent. Bad employees are kept due to being friends with higher ups. Highest salaries over 180K for doing nothing all day while hard working staff are making less than Walmart is paying.

SERV Response

7y

Thank you for your comments. SERV Behavioral Health System offers the highest level of care and maintains strict business ethics and employment practices. We strive to provide our team members with a safe and positive work environment. We take your comments very seriously, and the information you have shared is not consistent with the standards we strive to uphold. If you are a current employee, we encourage you to follow our internal conflict resolution policies or call our Compliance Hotline to report your concerns.

1.0

Feb 18, 2019

Overall Employment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good job for someone fresh out of high school/in college/ first job

Cons

Not enough pay for the work, not enough staff resources, no staff consideration

2.0

Dec 4, 2018

Residential counselor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working with residents. Overtime pay was great when available.

Cons

Higher ups were disrespectful to both staff and residents, expensive healthcare options, no loyalty amongst coworkers, pay was just ok

Viewing 82 - 84 of 124 Reviews

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