SERV reviews

1.8

8% would recommend to a friend

(124 total reviews)

Regina Widdows

4% approve of CEO

7% positive business outlook

SERV has an employee rating of 1.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The SERV employee rating is 52% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

124 reviews
3.0
May 22, 2019

No staff

Recommend
CEO approval
Business Outlook

Pros

Residents, pay, benefits and current director.

Cons

No staff, lack of moral and stressed out workers taking on many tasks. Over worked counselors and burn out.

avatar
SERV Response
7y
Thank you for taking the time to comment. SERV Behavioral Health System, Inc. provides the highest standard of care to the individuals we serve. We also strive to ensure that our team members feel valued and have rewarding work experiences. SERV is actively recruiting talented people to join our team. We participate in job fairs throughout the state and encourage current SERV team members to recommend qualified candidates. If you know of someone whom you would like to refer, please speak with your direct supervisor or contact our Human Resources department. Thank you again!
1.0
May 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits of time off but so busy can never use the time or your work pile up

Cons

when someone leaves they just pawn their responsibilities on to others and drag their feet on hiring replacements or just realign staff patterns and make you do more work with no added pay. Also will change program requirements and double caseloads and expect you to get all the work done without overtime

avatar
SERV Response
7y
Thank you for taking the time to comment. SERV Behavioral Health System provides the highest standard of care to the individuals we serve. We also strive to ensure that our team members feel valued and have a rewarding work experience. We take your comments very seriously, and the information you have shared is not consistent with the standards we strive to uphold. If you are a current employee, we encourage you to follow our internal conflict resolution policies or call our Compliance Hotline to report your concerns.
1.0
May 14, 2019

NO I CANT BELIEVE THIS

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

health insurance is ok, high premiums

Cons

I would rather be on unemployment than work here. I don't like this place and I would get another job if I could. The place is scandalous. I don't know where to begin but I am so unhappy here. The hardest part of the job is knowing that you have no say in what happens. The best part is the clients who deserve the help and I love working with them. I am so disgusted at the upper management who could not care less about us workers who are being paid so little to do such a difficult job. My two friends said something to someone about an unfair practice and they were both terminated within a few days of each other. I am sad to think that the state hasn't shut them down yet. I pray to God for justice. I wish I could say something but my job will be next to go. I have many children and dependents so I can't leave the job cause I have no one to help me. They even have people stealing money and then they get fired and then later on they come back and are rehired to steal again. The staff meetings are probably the only thing steady you can count on and even then the topics for the meetings revolve around passing state inspections and licensing requirements. No concerns for the consumers. No breaks, no entitlements, no opinions allowed. It's just a job. You can't get anywhere with this place. Like I said, I am praying for justice. Please someone bring in the feds and shut down the corruption and allow these poor disabled people to go elsewhere. The FBI and state need to look closely here. STOP THEM. IF YOU HAVE A CONSCIENCE. REPORT THEM TO THE STATE HOTLINE FOR NJ. Please call if you care about people who are suffering. Thanks.

avatar
SERV Response
7y
Thank you for taking the time to share your concerns. SERV Behavioral Health System offers the highest level of care and maintains strict business ethics and employment practices. We value our team members and strive to provide them with a positive work environment. We take your comments very seriously, and the information you have shared is not consistent with the standards we strive to uphold. If you are a current employee, we encourage you to follow our internal conflict resolution policies or call our Compliance Hotline to report your concerns.
Viewing 79 - 81 of 124 Reviews

Glassdoor has 132 SERV reviews submitted anonymously by SERV employees. Read employee reviews and ratings on Glassdoor to decide if SERV is right for you.