Does SERV pay their employees well?

According to anonymously submitted Glassdoor reviews, SERV employees rate their compensation and benefits as 1.8 out of 5. Find out more about salaries and benefits at SERV. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SERV?

8% of SERV employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SERV 2.0 out of 5 for work life balance, 1.6 for culture and values and 1.7 for career opportunities.

What are the top reviewed jobs at SERV?

Residential Counselor (36) , Residential Program Manager (8) , Counselor (7) , Program Manager (5) , Direct Support Professional (DSP) (4) , Coordinator (3) , Partial care counselor (3) , Director (2) , Mental Health Counselor (2) , RPM (2) , Registered Nurse (2) , Senior Counselor (2) , Social Worker (2) , Vocational Skills Trainer (2)

What are the pros of working at SERV according to real employee reviews?

"plenty time off" ((in 4 reviews)); "The bonus was great!" ((in 3 reviews)); "Good opportunity to lear the skills of the trade." ((in 3 reviews)); "Consumers were awesome and some staff." ((in 3 reviews)); "You can work flexible schedules and be creative with interventions for the consumers" ((in 3 reviews))

What are the cons of working at SERV according to real employee reviews?

"The pay is low & the company “upper management”gossip all day and backstabb and lie on the counselors." ((in 24 reviews)); "Management was horrible expect for one and the hours I worked (overnight) sucked." ((in 10 reviews)); "Leadership was horrible" ((in 5 reviews)); "The supervision was horrible and inconsistent when it occurred." ((in 4 reviews)); "Highest salaries over 180K for doing nothing all day while hard working staff are making less than Walmart is paying." ((in 3 reviews))

What are the top reviewed SERV locations?

Ewing , Clifton , Trenton , Cranford , Middlesex , Piscataway , North Brunswick , Paterson , Lawrenceville , Edison , Elizabeth , Hillsborough , Jersey City , Keansburg , Kenilworth , Monroe Township , Passaic , Plainfield , Roselle , South Plainfield , Union , Princeton , New York , Smyrna , Hamilton , Ewingville , Lawrence

SERV reviews

1.8

8% would recommend to a friend

(124 total reviews)

Regina Widdows

4% approve of CEO

7% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (124 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SERV has an employee rating of 1.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The SERV employee rating is 52% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

124 reviews

2.0

Sep 29, 2016

Mental Health Counselor

Mental health counselor

Recommend

CEO approval

Business Outlook

Pros

I do not have any pros to add for this job, It helps me pay my bills, yet I am miserable at this job and want to look for a new job that is not in this field.

Cons

no pay raises, poor hours, poor pay, high staff change-over, not much room to move up the ladder

4.0

Aug 1, 2016

A good entry level position

Residential counselor

Recommend

CEO approval

Business Outlook

Pros

flexible schedule, opportunities for promotion, lots of overtime

Cons

Many times you are working in the clients home which makes you vulnerable at times.

3.0

Aug 10, 2015

Counselor

Residential counselor

Recommend

CEO approval

Business Outlook

Pros

full health benefits offered, yearly bonuses, a lot of benefit time (vacation ,sick , personal days) for full time employees offered.

Cons

work major holidays, can't pick/ have a say in your schedule , have to work one day per weekend and mostly late nights (till 11), work by yourself every shift , have to wait for someone to relieve you on your shift to go home or you can not leave, single staffed most days

Viewing 118 - 120 of 124 Reviews

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SERV reviews

Company ratings over time

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Reviews by job title

Mental Health Counselor

A good entry level position

Counselor

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