Does SERV pay their employees well?

According to anonymously submitted Glassdoor reviews, SERV employees rate their compensation and benefits as 1.8 out of 5. Find out more about salaries and benefits at SERV. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at SERV?

8% of SERV employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SERV 2.0 out of 5 for work life balance, 1.6 for culture and values and 1.7 for career opportunities.

What are the top reviewed jobs at SERV?

Residential Counselor (36) , Residential Program Manager (8) , Counselor (7) , Program Manager (5) , Direct Support Professional (DSP) (4) , Coordinator (3) , Partial care counselor (3) , Director (2) , Mental Health Counselor (2) , RPM (2) , Registered Nurse (2) , Senior Counselor (2) , Social Worker (2) , Vocational Skills Trainer (2)

What are the pros of working at SERV according to real employee reviews?

"plenty time off" ((in 4 reviews)); "The bonus was great!" ((in 3 reviews)); "Good opportunity to lear the skills of the trade." ((in 3 reviews)); "Consumers were awesome and some staff." ((in 3 reviews)); "You can work flexible schedules and be creative with interventions for the consumers" ((in 3 reviews))

What are the cons of working at SERV according to real employee reviews?

"The pay is low & the company “upper management”gossip all day and backstabb and lie on the counselors." ((in 24 reviews)); "Management was horrible expect for one and the hours I worked (overnight) sucked." ((in 10 reviews)); "Leadership was horrible" ((in 5 reviews)); "The supervision was horrible and inconsistent when it occurred." ((in 4 reviews)); "Highest salaries over 180K for doing nothing all day while hard working staff are making less than Walmart is paying." ((in 3 reviews))

What are the top reviewed SERV locations?

Ewing , Clifton , Trenton , Cranford , Middlesex , Piscataway , North Brunswick , Paterson , Lawrenceville , Edison , Elizabeth , Hillsborough , Jersey City , Keansburg , Kenilworth , Monroe Township , Passaic , Plainfield , Roselle , South Plainfield , Union , Princeton , New York , Smyrna , Hamilton , Ewingville , Lawrence

SERV reviews

1.8

8% would recommend to a friend

(124 total reviews)

Regina Widdows

4% approve of CEO

7% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (124 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SERV has an employee rating of 1.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The SERV employee rating is 52% below average for employers within the Nonprofit & NGO industry (3.7 stars).

Reviews by job title

124 reviews

1.0

Jul 20, 2022

Complete mess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Absolutely none. I have never been so disrespected at a place of employment.

Cons

-lack of directives -lack of consistent communication -constantly changing expectations -no guidance or support

SERV Response

3y

Thank you for your comments. The experience you describe is inconsistent with our Core Values or our high leadership standards. All staff members have the right to guidance and support as well as clear directives and expectations. We would like to learn more about your situation. We would appreciate it very much if you would reach out to a leader in your chain of command as per the Conflict Resolution Procedure or a member of the human resources team.

1.0

May 3, 2022

Uncaring of employees and patients

Residential program manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and overtime is always available for non salary staff

Cons

Overworked because the company is so understaffed because of how they treat their employees

SERV Response

4y

Thank you for your comments. SERV is proud to offer excellent benefits, and our wage rates are highly competitive in the market. We also love to promote from within to build our management team. We encourage you to look into our tuition reimbursement and training programs for aspiring managers. SERV strives to ensure staff members are treated fairly in their working environment. If you feel this did not happen, we would like to learn more. Please use the Conflict Resolution Procedure or leave a message on the Compliance Hotline at (609) 662-3111, where you can leave an anonymous voicemail.

1.0

Mar 4, 2021

—

Residential program manager

Recommend

CEO approval

Business Outlook

Pros

Working with residents and helping them

Cons

They over work you. They don’t care about their employees

SERV Response

4y

Thank you for taking the time to share your concerns. SERV Behavioral Health System is committed to providing a positive work environment where our team members feel valued. Our compensation and benefits packages are among the most generous in the industry. We also invest heavily in providing staff with extensive training and professional development. Employee health, wellness, and safety are our top priorities. We want the opportunity to learn more about your concerns. Please get in touch with our Compliance and Ethics hotline at 609-662-3111, where you can leave an anonymous voicemail.

Viewing 19 - 21 of 124 Reviews

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SERV

SERV reviews

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Complete mess

Uncaring of employees and patients

—

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