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      SERV

      Engaged Employer

      SERV reviews

      1.8

      8% would recommend to a friend

      (124 total reviews)

      Regina Widdows

      4% approve of CEO

      7% positive business outlook

      Ratings by category

      2.4

      Diversity & inclusion

      2.0

      Work/Life balance

      1.8

      Compensation and benefits

      1.7

      Career opportunities

      1.6

      Culture & values

      1.5

      Senior management

      SERV has an employee rating of 1.8 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The SERV employee rating is 52% below average for employers within the Nonprofit & NGO industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      124 reviews
      1.0
      Mar 18, 2024

      Don’t work here!!!!

      Mental health counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The clients and helping them out.

      Cons

      Low pay , a lot gossip , higher ups don’t care about you and are money hungry, also high ups don’t really care about the clients , don’t work here

      4.0
      Feb 18, 2023

      Good place to start

      Residential counselor ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The consumers i worked with were amazing. My coworker and i really got along and made a great team. The pay was decent i guess.

      Cons

      My supervisor more than not was not on the grounds while she was clocked in. As someone who is supposed to be a role model for both the consumers and their staff, she was a horrible example. Some of the staff were nice and cared for the consumers, others just saw it as a job and were there for the money. The coordinator at our site was part of the reason they had not just myself, but both of the RPM’s resign. She had too much of a power trip and didn’t actually care for the consumers. Besides taking them to their medical appointments, there was a lack of interaction with the consumers from the staff. There were no groups or resources to help the consumers achieve their goal of moving to a lower level of care.

      2.0
      Sep 16, 2022

      Truth

      Counselor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clients and some staff, flexible hours

      Cons

      Structure, lack of care and respect(for staff). No fair pay (Reason people leave). Lack

      avatar
      SERV Response
      3y
      Thank you for taking the time to leave us a comment. Your input is very valuable to us. The experience you described is not consistent with our expectations for teamwork and core values. We agree that staff have great ideas for management relationships! We have several committees in place to seek out and implement staff ideas and to promote better communication among the teams. There are committees dedicated to wellbeing, health/safety, human rights, and more. We would love to have you participate- simply contact a member of the Quality and Compliance or Human Resources teams for more information. Alternatively, if you prefer to share feedback in private, you can use the Conflict Resolution procedure or use the Compliance Hotline at (609) 662-3111, where you can leave an anonymous voicemail.
      Viewing 16 - 18 of 124 Reviews
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      ReviewsSERV reviews

      Glassdoor has 132 SERV reviews submitted anonymously by SERV employees. Read employee reviews and ratings on Glassdoor to decide if SERV is right for you.