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      SPS Commerce

      Engaged Employer

      SPS Commerce reviews

      3.7

      68% would recommend to a friend

      (740 total reviews)
      avatar

      Chad Collins

      53% approve of CEO

      55% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.8

      Culture & values

      3.6

      Career opportunities

      3.3

      Senior management

      3.0

      Compensation and benefits

      SPS Commerce has an employee rating of 3.7 out of 5 stars, based on 740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SPS Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      740 reviews
      1.0
      Jan 8, 2024

      Sales - STAY AWAY

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you have a "good manager", the culture is great. Good for 1 year.

      Cons

      Every year, the quotas increase, PCRs go down, and your OTE stays the same or even DECREASES. You are not allowed to negotiate, if you don't like what they say you are told to get out or take it. You are viewed as a number in the eyes of the CSO and VP of Sales (Mid-Market). Pay is also extremely below market rate, 85k (including commission) for an Account Executive. 150k for Strategic Account Executive but you have to put your time in first as you won't be considered for a promotion for 2 years. Something I have also noticed in this company is that the CSO and VP of Sales will blatantly lie or stretch the truth on their "algorithms" they use to come up with territory numbers, compensation associated with it, and much more. You will not get transparency from them. I recommend to stay away!!!

      3.0
      Mar 2, 2022

      Used to be good

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hosts events for employees to enjoy and allows remote work.

      Cons

      With so many years of consecutive growth, you'd think that they would pay better. It's starting to feel like a big corporation. Now there are a lot of overworked, burnt out, and underpaid employees.

      3.0
      Apr 16, 2020

      From great to average

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the early salespeople were phenomenal, but most have left. There was a VP of Sales that invested heavily in training, development, empathy, and leadership but once he was gone there was a definite void that couldn't be filled. During those times it was amazing - everyone had each other's back and celebrated one another. Work/life balance was always great as long as your were making your quota. The president club trips were pretty motivating and exciting (until they chose San Antonio....) I like the office location - the bar on the first floor was always great for happy hour.

      Cons

      It has turned into somewhat of a churn and burn Oracle-like environment. The positivity, relationships, and leadership left with hiring our CSO. Once the SVP of Sales left, many of the amazing leaders and salespeople left. By that point, there was only bro culture, sexism, and Bethel fraternities and sororities. Once I left and went to other Saas companies, I realize how underpaid we always were! Fighting for every commission dollar to make less than market incomes. I saw they recently rolled out a market-standard maternity leave. I'm not even planning on having children soon but that's so sad for a "forward-thinking" tech company.

      Viewing 25 - 27 of 740 Reviews
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      ReviewsSPS Commerce reviews

      Glassdoor has 791 SPS Commerce reviews submitted anonymously by SPS Commerce employees. Read employee reviews and ratings on Glassdoor to decide if SPS Commerce is right for you.