SPS Commerce reviews

Turnover has been at an all time high over the past 18 months- management won't address the issue, they will tell you this is normal for sales. It is not normal when you have entire sales teams quitting over the course of 6-9 months. This type of turnover culture is miserable to be a part of. Significantly underpaid compared to market which becomes frustrating because promotions are few and far in between, and only minor increases. I found the level of bureaucracy within the organization and micromanagment to be detrimental to efficiency, there's so many processes in place that nothing actually gets done on time or solved- this often leads to unhappy customers. One size fits all when it comes to customers, SPS would rather extort small businesses then find a sales model that makes sense for all parties involved. Management and executives only have interest in hitting their "quarters of revenue growth" streak, which comes at the expense of being overworked, underpaid and little opportunity for your career.

Pay is well below market and tenured, qualified people are leaving in big numbers - which seems to be part of the plan to cut costs. If you’re looking for good salespeople, everybody is looking. Went from driving sales to cutting costs - lots of questions about if they’re being sold.