Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (46) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Lots of great people work here" ((in 69 reviews)); "Some colleagues were friendly and supportive" ((in 45 reviews)); "Great team to work with." ((in 38 reviews)); "Benefits are good and part of a union" ((in 34 reviews)); "Great Culture and good teamwork environment." ((in 25 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 185 reviews)); "Low pay and have to be fully flexible" ((in 83 reviews)); "Many managers have no clue what they are doing." ((in 69 reviews)); "Long hours and 3am starts" ((in 52 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 36 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.5

39% would recommend to a friend

(1,191 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by demographic groups

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SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

1.0

May 11, 2017

Most unorganized company I've EVER worked for.

Manager

Recommend

CEO approval

Business Outlook

Pros

It's a good way to network yourself around the airport that's really all I can say about it for this company.

Cons

Upper management could care less about their employees and their management on the floor. None of the tools are given to their employees in order for them to be successful at their positions. It's really a shame but that's the honest truth.

1.0

May 3, 2017

Assistant manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are no pros for working this company, unless you want to keep a roof over your hard

Cons

Over work Low wages Zero Motivation Incapable management

2.0

May 2, 2017

Worst Company to work for as Manager- Very poor Operations

Multi unit manager

Recommend

CEO approval

Business Outlook

Pros

Get to see and take pictures with famous people at the Air Port.. Nothing else

Cons

Poor Operation management. No support, have to run the stores with or with out enough stuff, No Salary annually increase, if you are Multi-unit manager, at some point you will end up doing inventory for more than one unit on a night. You opinion don't matter you have to do as you were told, long hours work, Do not touch an expired product or you will get terminated, Once hired they told you, you are assigned to one unit but when you start, you noticed that you are assigned to more that one unit.. this pages is not enough to keep going .. highest turnover ever seen in any give company and organization..

Viewing 1024 - 1026 of 1,191 Reviews

Jobs at SSP Group

Assistant Restaurant Manager

Assistant Restaurant Manager

Multi-Unit Restaurant Leader

SSP Group

SSP Group reviews

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Reviews by job title

Most unorganized company I've EVER worked for.

Assistant manager

Worst Company to work for as Manager- Very poor Operations

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