SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)
avatar

George Mboya

19% approve of CEO

35% positive business outlook

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jan 20, 2017

SSP Group

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can start as a shelf filler and be senior management within a few years without any qualifications, you just need political nouse and an abilty to bounce stress on to others/make the business profitable by any means necessary within the law

Cons

The senior management are shelf fillers with no qualifications who will bounce all the stress onto you and if your division is not profitable then you will need to reconsider your life choices as your work environment will be the minimum standard required by the law. It is a bottom-feeding company who work on a very low margin so they can't afford to offer any frills to staff - it is either minimum wage for 80% of employees or well below industry average for any roles requiring higher salaries. There are no real benefits for staff they are just fake to lure in fresh victims. There is some fake reward scheme where if you make them millions of pounds you can get points to trade in for a £10 voucher. They say they offer a cycle2work scheme (government's scheme not their's) and when you apply for a bike they've never heard of the scheme. They have a pension but the maximum contribution is 1% of your salary so when you retire you will get an extra £1 a week on top of your state pension. As an example of how this corporate machine treats its staff - at one point they disabled the heating in the winter and dimmed the lights to save money so everyone was freezing and everyone complained that their eyes hurt while working in the shop. When we raised that everyone is getting sick from the cold and our eyes hurt they said there is no law about minimum temperature in the workplace and the lighting is above the minimum number of lumens required by the government. Treating staff like a unit of labour can work for the share price but it does not bode well for the reviews on Glassdoor.co.uk

3.0
Jan 19, 2017

Losing direction

Recommend
CEO approval
Business Outlook

Pros

No two days are the same, opportunity to develop cross brand knowledge. Good support network

Cons

Losing its direction under current Directors It's a hospitality business, you have to treat customers well to build up loyalty. More interested in the share price now than the environment for both staff and customers

1.0
Jan 15, 2017

cashier

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am a very patient, outgoing and hard working team player.

Cons

I do not believe i have any cons in the work place.

Viewing 1036 - 1038 of 1,190 Reviews

Glassdoor has 1,853 SSP Group reviews submitted anonymously by SSP Group employees. Read employee reviews and ratings on Glassdoor to decide if SSP Group is right for you.