Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Great people to work with" ((in 68 reviews)); "Some colleagues were friendly and supportive" ((in 43 reviews)); "Benefits are good and part of a union" ((in 36 reviews)); "Friendly staff and there was free lunch when i was there" ((in 31 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 25 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 183 reviews)); "Low pay and have to be fully flexible" ((in 79 reviews)); "Many managers have no clue what they are doing." ((in 69 reviews)); "Long hours and 3am starts" ((in 52 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 34 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Ratings by demographic groups

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SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Jul 20, 2016

Family when working, bad management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great working relationship with other team members, holiday and sick pay given very soon, bonuses if meet targets, in depth online training and opportunities to advance, would 100% go back to working for company, 50% discount on brands

Cons

Management disconnected from core workers, preference given to those able to work unsociable hours (3am),

4.0

Jul 13, 2016

Challenging + commercial environment at the Support Centre

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Busy, challenging environment that never stops evolving. There's always a clear direction for the company and the brands are great. I love seeing team leaders and managers in Operations developing their careers, taking on more responsibilty for their businesses over time. Performance + acheivement is based on your own results.

Cons

Its a fast paced company and expectations are high. Our Ops teams can work in very busy stores and sometimes at antisocial hours.

1.0

May 29, 2016

Marks & Spencers SSP

Cashier

Recommend

CEO approval

Business Outlook

Pros

Got staff discount, friendly colleagues and management, liked the idea of working for Marks and Spencers, interview process was easy

Cons

Salary was 5.30 for 18-20 year olds which is extremely poor, had to work tedious jobs for low price,

Viewing 1075 - 1077 of 1,190 Reviews

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Family when working, bad management

Challenging + commercial environment at the Support Centre

Marks & Spencers SSP

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