Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Great people to work with" ((in 68 reviews)); "Some colleagues were friendly and supportive" ((in 43 reviews)); "Benefits are good and part of a union" ((in 36 reviews)); "Friendly staff and there was free lunch when i was there" ((in 31 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 25 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management especially at the managerial positions" ((in 183 reviews)); "Low pay and have to be fully flexible" ((in 79 reviews)); "Many managers have no clue what they are doing." ((in 69 reviews)); "Long hours and 3am starts" ((in 52 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 34 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,190 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

3.0

May 16, 2016

Long hours

Multi-unit manager

Recommend

CEO approval

Business Outlook

Pros

pays well, great atmosphere working at the airport

Cons

Long hours, 1 day off per week... No life outside work.

3.0

May 11, 2016

No training made it deficult

Unit manager

Recommend

CEO approval

Business Outlook

Pros

Great pay. Freedom to go from store to store, not tied down to any one possition. Dealing with customer from every nook n cranny you can possibly think of, great experience.

Cons

Union often got there way and problem employees were brought back after termination. Made it difficult to have everyone follow rules. Most managers just turned a blind eye.

1.0

May 8, 2016

Modern days slavery

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only plus are coleagues you work with in the shift and it makes you sad to see everyone running away from this company.

Cons

Worst company ever. Lower salary than in other companies, always not enough staff so you have to work for two or three people, meantime managers and supervisors sits in the office, and you'll never even get thank you for this. Stupid work hours, not flexible schedules.

Viewing 1078 - 1080 of 1,190 Reviews

Jobs at SSP Group

Server - Gatsby's (IAD)

SSP Group

SSP Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Long hours

No training made it deficult

Modern days slavery

Jobs at SSP Group

SSP Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

SSP Group reviews FAQs

Jobs at SSP Group