Does SSP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, SSP Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at SSP Group. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at SSP Group?

39% of SSP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SSP Group 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at SSP Group?

Team Leader (85) , Team Member (71) , Barista (67) , Bartender (47) , General Manager (45) , Manager (43) , Cashier (39) , Assistant Manager (30) , Line Cook (24) , Server/Waiter (23) , Unit Manager (19) , Server/Bartender (18) , Server (15) , Shift Supervisor (15) , Cashier/Barista (14)

What are the pros of working at SSP Group according to real employee reviews?

"Great people to work with" ((in 66 reviews)); "Some colleagues were friendly and supportive" ((in 44 reviews)); "Benefits are good and part of a union" ((in 37 reviews)); "Friendly staff and there was free lunch when i was there" ((in 34 reviews)); "Fast paced really good money even during slow season loved the employees and management too" ((in 25 reviews))

What are the cons of working at SSP Group according to real employee reviews?

"Bad management ever i see" ((in 176 reviews)); "Low pay and have to be fully flexible" ((in 85 reviews)); "Many managers have no clue what they are doing." ((in 65 reviews)); "Long hours and 3am starts" ((in 54 reviews)); "No training (they insist that it's better to be thrown into the deep end to learn)" ((in 33 reviews))

What are employees saying about SSP Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SSP Group layoffs and their outlook for job security at SSP Group in 2026.

What are the top reviewed SSP Group locations?

Phoenix , New York , Chicago , Ashburn , San Diego , Sacramento , Jamaica , Tampa , Houston , Portland , Milwaukee , John F Kennedy Airport , Orlando , Jf Kennedy Ap , Newark , Salt Lake City , Madison , Dallas , Indianapolis , Sanford , Boston , Los Angeles , Oakland , Colorado Springs , West Chicago , Saint Paul , Memphis , Spokane , SeaTac , Huston

SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)

George Mboya

19% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,190 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews

4.0

May 21, 2025

Good for flexible hours for students

Customer service

Recommend

CEO approval

Business Outlook

Pros

Flexibility is a big plus

Cons

None that I can think of

SSP Group Response

1y

Thank you for your positive feedback and for being a valued member of our team. We're thrilled to hear about your great experience with us and wish you the best in your future endeavours.

1.0

May 15, 2025

Just no

Cashier/barista

Recommend

CEO approval

Business Outlook

Pros

basically none probably that you get some airport discount

Cons

the managment, the pay, the consideration,

SSP Group Response

1y

We are sorry to hear about your negative experience. Your feedback is important to us, we take matters seriously and the issue will be escalated to the appropriate department.

4.0

May 15, 2025

Life at SSP

Sales team memeber

Recommend

CEO approval

Business Outlook

Pros

Good People with very helpful behaviour

Cons

Low pay considering the rigorous job

SSP Group Response

1y

We appreciate you taking the time to share your thoughts and feedback. We value all input as it helps us strive to improve and create a better workplace for everyone.

Viewing 133 - 135 of 1,190 Reviews

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SSP Group reviews

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Reviews by job title

Good for flexible hours for students

Just no

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