SSP Group reviews

2.5

39% would recommend to a friend

(1,190 total reviews)
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George Mboya

19% approve of CEO

35% positive business outlook

SSP Group has an employee rating of 2.5 out of 5 stars, based on 1,190 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SSP Group employee rating is 28% below average for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

1K reviews
2.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Work in an airport environment, staff are friendly and hours with flexibility very generous

Cons

No longer entitled to free staff meals on shift (ever since the acquisition from formerly ARE to SSP, staff loss of meal replaced by credit value less than previous food offerings) Corporate greed affecting day to day operations including FOH Obvious scrutiny over savings cents for the purpose of shareholders impacting staff and customer experience. Examples include, misleading customers with non standard beer glass sizes, cheap glasses and equipment susceptible to damage, pos systems outdated and causing issues with smooth business operations, reluctance to replace essential equipment such as post mix guns when damaged. Under ordering of stock due to tighter budget constraints. Price increase without and justification. Cut worked hours after clocking out to save labour costs.

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SSP Group Response
1y
We appreciate you taking the time to share your thoughts and feedback. We value all input as it helps us strive to improve and create a better workplace for everyone.
1.0
May 2, 2025

Ohhhh

Recommend
CEO approval
Business Outlook

Pros

No pros, oh oh oh oh

Cons

Sick workplace environment, the managers was crying

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SSP Group Response
1y
Thank you for your feedback and for the time you spent with us. We appreciate your insights and wish you all the best in your future endeavours.
4.0
May 1, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Free coffee when on shifts. Fun to make drinks

Cons

Only get discount at SSP Starbucks

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SSP Group Response
1y
Thank you for your positive feedback and for being a valued member of our team. We're thrilled to hear about your great experience with us and appreciate your dedication
Viewing 136 - 138 of 1,190 Reviews

Glassdoor has 1,853 SSP Group reviews submitted anonymously by SSP Group employees. Read employee reviews and ratings on Glassdoor to decide if SSP Group is right for you.