Does STCU pay their employees well?

According to anonymously submitted Glassdoor reviews, STCU employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at STCU. This rating has been stable over the past 12 months.

How satisfied are employees working at STCU?

77% of STCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated STCU 4.0 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at STCU?

Teller (8) , Contact Center Representative (7) , Member Consultant (4) , Teller II (4) , Branch Manager (3) , Member Relationship Officer (3) , Analyst (2) , Loan Officer (2)

What are the pros of working at STCU according to real employee reviews?

"Great culture and organization that makes a difference locally" ((in 14 reviews)); "Good benefits" ((in 13 reviews)); "Good work/life balance." ((in 11 reviews)); "Flexible and accommodating management." ((in 7 reviews)); "Annual bonuses" ((in 5 reviews))

What are the cons of working at STCU according to real employee reviews?

"Low pay when I was there" ((in 8 reviews)); "Zero training" ((in 4 reviews))

What are the top reviewed STCU locations?

Spokane , Liberty Lake , Spokane Valley , Post Falls , Kennewick , Cheney , Spokane Valley , Grant

STCU reviews

4.2

77% would recommend to a friend

(41 total reviews)

Lindsey Myhre

100% approve of CEO

75% positive business outlook

Ratings by category

4.3

Culture & values

4.1

Diversity & inclusion

4.1

Career opportunities

4.0

Work/Life balance

3.9

Compensation and benefits

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

41 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Sep 29, 2025

Out with the old, in with the new

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Here for Good branding is spot on, great project mgt structure, focus on continuous improvement methodologies.

Cons

It can take years to convince leadership of staff burnout and need for additional support, even when documented evidence, statistics, metrics, etc have been provided multiple times. There is often passive acknowledgement and empathy, but still nothing changes until employees leave voluntarily or are terminated because of some failing in not being able to keep up. It seems this is a way for STCU to "clean house" in moving along those with many years of loyal service and higher-level responsibilities, whose salaries might have become just too high, only to hire younger employees who can be paid far less due to their inexperience.

STCU Response

9mo

Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our “Here for Good” mission and focus on continuous improvement. We value the dedication of every team member and the contributions they make toward creating an exceptional experience for our members and each other. STCU is committed to building a team with the right skills and experience to serve our members effectively, and we strive to hire and develop the best talent for each role, while supporting all employees in their growth and success. We take feedback seriously and are continuously looking for ways to improve our culture and ensure every team member feels supported and empowered in their work.

5.0

Mar 21, 2025

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunities for advancement Competitive Pay

Cons

High health insurance costs and sometimes people are too nice which makes it hard for people to make decisions on work.

STCU Response

1y

Thank you for taking the time to leave a review. We're so glad to hear that you're finding value in the opportunities for advancement and feel supported by competitive pay. We also appreciate your thoughtful feedback regarding healthcare costs and decision-making. These are important topics, and your perspective helps us identify where we can do better. And while a culture of kindness is something we’re proud of, we understand the importance of balancing that with clarity and decisiveness. Thank you for all that you contribute to STCU. We're grateful to have you on the team.

4.0

Jan 23, 2025

Not bad

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Good management support depending on department, profit sharing

Cons

Hours are not flexible, very slow pay raises

STCU Response

1y

Thank you for taking the time to share your feedback. We're glad to hear that you've experienced strong management support and appreciate the benefit of success sharing. We understand that flexibility and pay progression are important, and we’re always looking for ways to improve. While pay increases are based on a variety of factors, including performance and market conditions, we regularly evaluate our compensation structure to ensure we're staying competitive. If you have specific suggestions or concerns, we encourage you to connect with your leader or HR—we value your input and want to continue making STCU a great place to work. Thank you for all that you do!

Viewing 1 - 3 of 41 Reviews

Jobs at STCU

Senior Home Loan Underwriter

Enterprise Risk Management (ERM) Analyst

AVP - Business Banking Officer

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STCU

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Reviews about "Compensation"

Out with the old, in with the new

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