SWBC reviews

3.0

37% would recommend to a friend

(495 total reviews)

38% positive business outlook

SWBC has an employee rating of 3.0 out of 5 stars, based on 495 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SWBC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

495 reviews
1.0
Jun 23, 2025

Terrible place to work

Recommend
CEO approval
Business Outlook

Pros

They give free coffee but it's not good.

Cons

There are ongoing challenges with leadership communication and project execution. Some vice presidents often communicate in a dismissive manner that can come across as belittling to frontline employees. Additionally, the sales team has a pattern of making unrealistic promises regarding features and setups, which creates confusion and misalignment. Projects frequently begin without the necessary documentation or proper handoff, leading to delays and inefficiencies. Lower-level managers often feel intimidated by sales leadership and VPs, which discourages them from speaking up or pushing back when issues arise. As a result, unrealistic sales promises and poor documentation frequently go unchallenged, leading to confusion and disorder during project execution. This cycle undermines productivity and morale across teams.

2.0
Jun 18, 2025

Archaic HR Department Hurts SWBC Culture

Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice and helpful SWBC can’t attract top talent, so it is relatively easy to get hired to begin building your career.

Cons

HR is a joke. The benefits package is terrible. They are lucky they are located in San Antonio and get away with offering below market rate benefits. HR has archaic, draconian HR policies that are not modern. HR does not value employees and they are enforcers for SWBC’s greedy owners. Headquarters is a dump, it is a very cluttered atmosphere. Cubicles are jail like and are laid out very poorly. A house belonging to a hoarder has more organization. I am embarrassed to host vendor partners at SWBC. It’s that bad.

1.0
Jun 13, 2025

Terrible People

Recommend
CEO approval
Business Outlook

Pros

None. This place feels like a prison

Cons

Every team is incompetent from tax dept to HR

Viewing 22 - 24 of 495 Reviews

Glassdoor has 537 SWBC reviews submitted anonymously by SWBC employees. Read employee reviews and ratings on Glassdoor to decide if SWBC is right for you.