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Safe Haven Security

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Safe Haven Security reviews

2.9

44% would recommend to a friend

(932 total reviews)

Mark Kleeman

52% approve of CEO

42% positive business outlook

Safe Haven Security has an employee rating of 2.9 out of 5 stars, based on 932 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Safe Haven Security employee rating is 22% below average for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

932 reviews
1.0
Mar 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Laid back atmosphere, nice people,

Cons

The company encourages their Pinpoint department (door knockers) to go to new home buyers and claim to work with their Realtors to gain their trust and advance the sale. Which might not be illegal but it's certainly unethical. This is also problematic because as the Regional Director of the Realtor program it completely undermines the integrity of our department. I had numerous brokerages and Realtors refuse to work with our company when I contacted them. They would even state their clients being harassed by our door knockers and how they would "claim" to work with them. The other issue that is created is we would get a lead from a Realtor and contact them only for them to say "I already spoke to someone with or signed with a guy at my door who works with my realtor."Which is a awkward situation at best. Not to mention the Realtors expect their $150 visa for referring their clients so if and when their clients say they did sign up with the realtors ADT rep they then expect to receive it. But being as it wasn't a rep from the actual realtor program merely a pinpoint rep claiming to be from the program we couldn't nor would the company allow that Realtor to receive the gift card. The company also offers less equipment to clients thur the realtor program then the pinpoint (door knockers). Which again creates for a awkward situation at the very best when we literally guarantee we can give their clients the best deal and then they find out our own company offers a much better deal via the pin point department. The entire Realtor program relies on partnering with Realtors and preying on their desire to help their clients and offering them a referral fee but I believe if most realtors knew the truth about the program they'd never take $150 refferal when 90% of the time it directly results in their clients getting the same or more often than not a worst deal. The realtor program actually offers no better deal than the clients could get on their own but again that's completely misrepresented to the Realtor. The company also has little employee loyalty. They fire people within few weeks of training if not selling. They have fired many employees just because they received a call for a reference from another job. Unbeknownst to them if the job is intended to replace them or simple act as an additional source of income for said employee. They also misrepresent how much employees make. There are a good handful of people making good money but it's a far cry from the statistics they provide. There is money to be made but Safehaven lacks legitimacy and basic principal required to truly evolve into a repudiable company. They have a -F from the better business bureau. Also if u have a family be prepared to spend $1,000 a month for mediocre insurance.

1.0
Mar 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Potential to make money (if they actually pay you) ADT is a very respected name, which means that customers are more inclined to purchase products Mostly Wireless installs Easy to learn DSC equipment Training (term used very lightly) provided and certifications can be obtained Experience and training puts you in a good position to move to a better company

Cons

Technician's word is not considered and holds no value, even when held against LIES from other departments Absolutely NO support from upper management All problems regarding pay are filtered through your manager which is then left to their discretion to report Hierarchy of management is not clear Actual pay structure is different than that which you agree to Getting paid what is owed to you is a constant "Up Hill" battle which eventually leads to you being labeled as a complainer Supervisors are very poorly trained and frequently to give you wrong information, and then are quick to report you when you make the mistake of following their guidance Despite how well you perform your job and how much money you make the company, you are never treated respectfully Training consists of 2 weeks at the Houston, TX location but is a waste of time and does not actually prepare you for what to expect on the job

Viewing 904 - 906 of 932 Reviews

Glassdoor has 950 Safe Haven Security reviews submitted anonymously by Safe Haven Security employees. Read employee reviews and ratings on Glassdoor to decide if Safe Haven Security is right for you.