Sage Hospitality reviews

4.4

83% would recommend to a friend

(709 total reviews)
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Daniel del Olmo

100% approve of CEO

79% positive business outlook

Sage Hospitality has an employee rating of 4.4 out of 5 stars, based on 709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sage Hospitality employee rating is 22% above average for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

709 reviews
4.0
Dec 30, 2017

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people and highly respectable upper management. Movement within company is welcomed. Decent benefits.

Cons

Pay was on the low end. High turnover which had an exhausting affect on current and loyal employees.

2.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

good benefits( just because the place where I work is part of the Hilton). new hotel. located in Philadelphia.

Cons

Management is so greedy. they only care about having their pockets full of money and keep them for themselves making sure they get a big bonus in the end of the year and pretending that we do not know what is going on. hourly rate even after the raise is NOTHING compare to what you do and how much you give to the company and guests every single day. people are so fake and so employees. We always have to pretend that we are happy. Food in the cafeteria is not good either. We do not want lobster and crabs but not even food with mold left outside all day. Employees keep getting sick because the food is not fresh especially during the weekend when HR, Sales and Accounting department are not here. We do not feel appreciated at all. there is not a chance or opportunity to grow in a company like that. seems that when they are positions open, they hire somebody who already has experience in the field and is coming from another property.. instead of training you.

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Sage Hospitality Response
8y
Dear Logan Receptionist, Thank you for sharing your feedback and concerns regarding your experience at The Logan. Providing a great working experience where there is genuine care and concern for all of our associates is so incredibly important. I want you to feel supported, encouraged and listened to and my goal is to work together to ensure there is an environment where you do not have to pretend to be happy. My goal is to provide transparency around property initiatives and clear communication. Your feedback regarding the employee cafeteria has been shared with the team and while we all agree having this benefit is wonderful for our associates, we need to ensure it is consistent 7 days a week for all three meal periods. I am looking forward to working through changes with the front office team and creating an environment in the front office that is personally and professionally rewarding. Sincerely, JoAnn Wrenn
2.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Meeting some great local talent to work with. Vibrant staff with lots of potential.

Cons

Very bad morale amongst employees. Upper Management is too submissive to owners, they do not stand up to owners to increase hourly pays to match the going rate in the city. Too much work on hourly employees while upper management micromanages. Also they are so out of touch with operational staff, they work conceptually rather than seeing first hand how decisions affect staff and operation. Lastly, very low advancement opportunities if you don't know the right people. Nothing based on merit, or knowledge.

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Sage Hospitality Response
8y
Dear Logan Front Desk, I appreciate you taking the time to share your feedback regarding your current working experience at the Logan. I agree with you that we have some of the very best local talent at the desk with a lot of potential and our goal together should be to provide the very best working environment. As a leader here, my goal is to be approachable and ensure everyone’s voices are heard. We do try to provide our associates with different ways to voice their thoughts/concerns through regular departmental meetings or Sage associate surveys but if that is not acceptable, you can always reach out to me personally. Your experience at the Logan should be rewarding and fulfilling and when we fall short, it is personally disappointing. My goal in the coming weeks is to meet with the front office team and listen to your concerns so that we can ensure you have the very best working environment. Sincerely, JoAnn Wrenn
Viewing 532 - 534 of 709 Reviews

Glassdoor has 721 Sage Hospitality reviews submitted anonymously by Sage Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Sage Hospitality is right for you.