Does Sagility pay their employees well?

According to anonymously submitted Glassdoor reviews, Sagility employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Sagility. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Sagility?

81% of Sagility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sagility 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at Sagility?

Customer Service Representative (100) , Process Consultant (82) , Customer Service Representative (CSR) (75) , Trainee Consultant (61) , Clinical Executive (32) , Trainee Process Consultant (27) , Process Associate (26) , Associate (25) , Senior Process Consultant (24) , Team Leader (24) , Assistant Manager (22) , Graduate Trainee (21) , Brand Advocate (20) , Apprentice (19) , Manager (19)

What are the pros of working at Sagility according to real employee reviews?

"Work culture is good here" ((in 60 reviews)); "Work environment is good also supportive" ((in 50 reviews)); "They offer permanent work from home.. work life balance is good!" ((in 43 reviews)); "Good environment to work and friendly" ((in 43 reviews)); "Work life balance is good" ((in 22 reviews))

What are the cons of working at Sagility according to real employee reviews?

"low salary but good for beginner who wants to explore bpo" ((in 79 reviews)); "Pay is low and should be higher due to all the different things agents have to do." ((in 49 reviews)); "Low compensation Old Computers and sometimes faulty" ((in 11 reviews)); "Poor sales management and communication" ((in 5 reviews))

What are employees saying about Sagility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sagility layoffs and their outlook for job security at Sagility in 2026.

What are the top reviewed Sagility locations?

El Paso , Texas City , Houston , Jackson , Dallas , Chicago , Kingston , Jamaica , Westminster , Jacksonville , Atlanta , Florida City , Alexander City , Illinois City , Peoria , Kansas City , Kings Park , New York , Milwaukee , Oklahoma City , Salyersville , Washington , Charlotte , Greensboro , Raleigh , Winston-Salem , Austin , Beaumont , Beeville , Brownsville

Sagility reviews

4.1

81% would recommend to a friend

(1,229 total reviews)

Ramesh Gopalan

89% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,229 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sagility has an employee rating of 4.1 out of 5 stars, based on 1,229 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sagility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

1.0

Sep 20, 2022

Overworked & underpaid

Team leader

Recommend

CEO approval

Business Outlook

Pros

Freedom to run your team how you want

Cons

The amount of work you have to do based 99% out of spreadsheets is very poor. The company does not invest in any modern tools to make processes easier. Promises are made but your staff will be paid an unlivable wage and when your employees love their job but can’t afford to stay upper management does nothing. Common response: Based off our market research we pay what everyone else does. What a joke. My employees can go work at McDonald’s for $15 an hour and have an easy job compared to what we have them doing.

Sagility Response

3y

Hi, your input is valuable to us. We would like to understand more about your experience and possibly gauge how we can help. Please write to us at LetUsTalk@sagilityhealth.com

1.0

Sep 22, 2025

Low pay

Pca

Recommend

CEO approval

Business Outlook

Pros

Remote & literally nothing else

Cons

Management are micromanaging. Low pay.

Sagility Response

9mo

Hi, thank you for bringing this to our attention. We would like to understand more about your experience and possibly guage how we can help. Please write to us at LetUsTalk@sagilityhealth.com

1.0

May 25, 2025

A pair of lips can say anything

Brand advocate

Recommend

CEO approval

Business Outlook

Pros

There is good support from your team leaders. But only them.

Cons

The pay dont match the job. Raises are an insult. First year I got 11 cents, second was 12. They dont value their employees or appreciate what effort they put into the job. They lie to the advocates. Make promises they dont keep. My niece died and I had to fight and threaten to quit so I could have the time off for her service without penalty. They just simply don't care

Sagility Response

1y

Hi, thank you for bringing this to our attention. We would like to understand more about your experience and possibly guage how we can help. Please write to us at LetUsTalk@sagilityhealth.com

Viewing 7 - 9 of 1,229 Reviews

Jobs at Sagility

Work from Home: Customer Service Representative (Healthcare)

Work from Home: Customer Service Representative (Healthcare)

Claims Processor - Work from Home

Customer Service Representative

Remote

View job

Healthcare Customer Service Specialist - Work from Home

Sagility

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Overworked & underpaid

Low pay

A pair of lips can say anything

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