Salesforce reviews

4.0

79% would recommend to a friend

(22,620 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

23K reviews
2.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

I convinced three of my former companies to purchase SFDC due to my direct efforts and I loved the idea of the company so much that I joined the Strategic team. I gained valuable experience using the most sophisticated CRM system, working with great colleagues and some of the best folks in the business. SFDC has great training and resources and products and the ability to earn good money and work with great customers. Their pay system was great and you did not have to be a forensic accountant to get what you earned. Then - - reality set in (read on)

Cons

Working in a non-Core team at Salesforce can be challenging, with limited control and access to accounts. The Core team often prioritizes their own products over other competing products, leading to missed opportunities and frustration. Despite being hired as a Co-Prime, non-Core reps often find themselves waiting on Core teams and dealing with obstacles in account access. Writing detailed sales plans and waiting for Core approvals can be time-consuming. Some reps choose to take matters into their own hands, but this can lead to conflicts with the Core team. In interviews for Salesforce sales roles, it's recommended to consider the Core role for more control and opportunities. Non-Core roles may come with challenges and limitations due to Core's influence.

1.0
Aug 27, 2023

SWE

Recommend
CEO approval
Business Outlook

Pros

WFH, Nothing much, culture has gone downhill after the layoffs

Cons

Toxic and incompetent leadership Poor WLB after the layoffs Constant layoffs and PIP

2.0
Jun 7, 2023

On The Decline

Recommend
CEO approval
Business Outlook

Pros

One piece of Salesforce that I always loved that never changed since my time here is that all the coworkers that you have are really here to support and assist you. Also if you are put on a good team, there are also some terrific managers that truly value the work and effort that you put in for them!

Cons

Unfortunately there are also some managers that just see their Account Executives as a number. Certain managers here are fantastic, but then there are also certain managers that eat, sleep, and breath Salesforce. You are expected to make calls and have meetings while in the office, and then do other work such as PowerPoints, prospecting, etc. when you get home. A slight few managers have been described as “bullies” and try to push out certain Account Executives based on who is not drinking enough of the cool-aid. The company is run on micromanagement and fear. Every call, email, connect is shown to the entire hub and managers (especially the VP) absolutely love to call out and embarrass those who are at the bottom of each metric. This causes an extremely stressful and fearful environment where Account Executives are constantly comparing their numbers to their co-workers due to managers making it clear that they will take your accounts and give them to someone else if you are not producing and replace you. A lot of the success here is luck of the draw. Favoritism and politics sweep the office and certain Account Executives get more support and better territories/accounts from their managers which plays a huge role in success here. VP's require 4-5 days in the office now which is causing burnout for the sales team; because of this the office morale is at an all-time low where Account Executives dread coming into work and most are looking for their next career opportunity. The promotion structure has completely changed this year, there are top Account Executives that have exceeded their numbers and should be moving up market, but due to the new rules they are unfortunately are being kept in current positions with no information about when they might be able to move up. The company has zero diversity in the office, and what used to be great bonuses have turned into free lunches and dinners with managers.....

Viewing 577 - 579 of 22,620 Reviews

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