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      Salesforce

      Engaged Employer

      Salesforce reviews

      4.0

      79% would recommend to a friend

      (22,621 total reviews)
      avatar

      Marc Benioff

      79% approve of CEO

      69% positive business outlook

      Ratings by category

      4.3

      Compensation and benefits

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.9

      Career opportunities

      3.5

      Senior management

      Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      2.0
      Jun 24, 2021

      BDR - Outside Hire Review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great people - Great benefits - Good pay

      Cons

      Your Account Executives control your destiny. I came in as an outside hire for the first 4 months in the role my Account Executives had no time for me to learn about their accounts, what their goals were and wouldn't let me into their key accounts to help set meetings. This affects my KPI's and was expected to perform with little to no direction. It's radio silent in my 1:1s and was asked to come up with points of view into their new logo accounts. They don't utilize their BDRs correctly and believe were supposed to research all of their new logo accounts and come in with a step by step plan. How am I supposed to do this with no knowledge or direction on any of the products or goals? I've been told by other reps that you have to internally sell you AE's on why things should be opportunities. It's very gamey and if you don't know how to play it...you're in for a rough ride.

      3.0
      Jun 18, 2021

      It’s a mixed bag

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working in the Tower, smart colleagues, the 1-1-1 model & focus on giving back, transparency from leadership, respect for the company by those who know what the company does, and IT (TechForce) is very good & responsive (& one of the very few companies that give you a working laptop & mobile on Day 1)

      Cons

      The cliques & “mean-girl” environment (regardless of gender), the ageism - disproportionately very few older employees, the barrage of acquisitions & length of time to absorb them, the hierarchical nature, keeping up with the historical double digit growth rate is continuously getting harder as the company has grown — the pressure to maintain this is very high & the burnout is real

      4.0
      Apr 15, 2021

      Lots of company pros, but poor department leadership.

      Success guide
      Recommend
      CEO approval
      Business Outlook

      Pros

      - WFH policies, extra cautious with Covid protocols - Health benefits, wellness benefits, time off - Best parent leave policies - New up to date equipment regularly - Collaborative tools I think that the executive leadership at Marc Benioff's level and direct reports have been great. Forward thinking, innovative, beginner's mind, etc.

      Cons

      - The senior leadership and some of the middle leaders in this department clearly does not align with Salesforce as a company. We sit in employee town halls discussing flex time and working from home, but the leadership in this department wants to micro manage their teams and press their thumbs down on everyone. This department has been watered down so much in the last several years and we constantly hear about how we need to "lower the cost to serve" while also trying to shove case closures down everyone's throats.

      Viewing 595 - 597 of 22,621 Reviews
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      Glassdoor has 26,190 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.