Sally Beauty reviews

3.1

40% would recommend to a friend

(3,541 total reviews)
avatar

Denise Paulonis

41% approve of CEO

28% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Aug 19, 2023

Most unorganized place I've worked.

Recommend
CEO approval
Business Outlook

Pros

Free product sometimes, discount, gas payouts for working at other stores, fun atmosphere

Cons

hour cuts often, nearly impossible to grow within the company, the policies made by corporate don't take smaller stores in to account, planograms aren't made to fit actual stores, high turnover because of terrible hours that they try to blame on store managers.

2.0
Jun 7, 2023

Nice people to your face

Recommend
CEO approval
Business Outlook

Pros

Management is generally very nice and they seem to care about issues that happen with you personally. They've never been out of line or lose their temper.

Cons

The management are also pushovers and will not stand up for the team when it comes to taking on additional tasks or addressing issues that are being caused by other departments. Multiple training issues from other departments has caused more pressure to be applied to the Service Desk. As such the department now takes on training issues as well as supply tech support to multiple departments.

2.0
May 23, 2022

Don't do it, just don't

Recommend
CEO approval
Business Outlook

Pros

The discount is like 30% and dress code is lax. I love the customers too and I feel like I have a teaching job without having to do the extra 400 hours to get the teaching license

Cons

Low staffing, and everyone is understaffed under organized under paid and over worked, the only reason why I'm still here is because I like my employees and want to be able to give them what they need. The wages here are offensive 15 (as low as 14) dollars is not management wage. Most of the time programs don't work, passwords are not easily accessible. We have deadline but half the time they don't send you what you need to complete a project until after the deadline. If you're the manager here you will never have a day off. One of my employees just worked a ten day work week because it was just me and them. They have a "don't discuss wages" policy which breaks Nlrb, and time in a half for over time is not given half the time. Shipments are always late, and nobody is a professional here. And I don't mean like a licenced cosmetologist there are many, I mean nobody acts like they're doing their jobs. District meetings are always cancelled, and getting info is the hardest thing. My training meeting never happened and I wasn't notified that it was cancelled or anything. We're only allowed to hire up to 4 people per store. Days are long and you work alone half the time due to company hours. They don't give you enough hours to schedule more than 2 people per day

Viewing 160 - 162 of 3,541 Reviews

Glassdoor has 3,708 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.