Sam's Club reviews

3.3

51% would recommend to a friend

(12,895 total reviews)
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Latriece Watkins

62% approve of CEO

43% positive business outlook

Sam's Club has an employee rating of 3.3 out of 5 stars, based on 12,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sam's Club employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Associates were great and they were the only reason I stayed as long as I did.

Cons

There was no real opportunity for growth. Friends in high places and favoritism over experience and performance . Not equal opportunity and will promise position to friends before allowing others to apply or even interview. Area manager/corporate was incredibly unprofessional and would yell at managers on sales floor while also pushing for hire of their friends regardless of there experience or professionalism, allowing them to act in a disrespectful manner to associates because they know they will get away with it being protected by the area manager. Constantly being reminded that employees are replaceable and willing to fire for not so good performance instead of training or offering help. One manager even forcing English speaking Hispanic associates to re-take an assignment already completed in Spanish due to their inability to train properly showing multiple examples of blatant racism. Another talking about firing associates to promote people in their friend group. attempting to.More bad eggs than good unfortunately. Workplace ultimately became toxic and unpleasant.

3.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

- Walmart/Sam's Club have learned how to adopt new technologies, processes, and business execution faster than they ever have and are outpacing their retail competitors as well. - Base Salary - Industry Standard benefits - Available Data - Tech Partnerships - Brand - Size - Challenging and interesting.

Cons

- Only 4 of 16 teams achieved >75% of quota. - Only 1 of 16 teams achieved >96% of quota. - Quotas continue to be built top-down with little or no quantitative insight. - Walmart and Sam's Club market "Flex PTO" as unlimited PTO during recruiting and hiring, but if the unachievable quotas aren't being met then you taking off Federal Holidays will be mentioned as a limit to why quota isn't being achieved (even though 11 holidays + 20 vacations days account for less than 12% of annual weekdays and quotas are not even remotely close to that). This isn't considering that it is short-sighted to not consider long-term impact of burnout from pressure to not take off the industry standard holidays and vacations. - Management prioritizes coaching on communication semantics and internal brand optics more than they spend time on ideation how to grow the business.

3.0
Jan 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Program to receive higher education, 20 free therapy sessions a year, health insurance

Cons

You lead two more departments than any other team lead (cafe, HMS, rotisserie chicken). The cafe throws away so much food and nothing can be done about it because it's a corporate decision. Bad managers can make your position harder than it needs to be. The managers don't train you - they have employees who've worked there for less than 4 months training me the wrong way so I have to double check everything's being done correctly.

Viewing 115 - 117 of 12,895 Reviews

Glassdoor has 14,150 Sam's Club reviews submitted anonymously by Sam's Club employees. Read employee reviews and ratings on Glassdoor to decide if Sam's Club is right for you.